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Have you ever wondered if your motor finance agreement was mis-sold? In Mid Ulster, an estimated 14,033 drivers may have been affected by motor finance mis-selling (calculated using ONS Census 2021 population data and FCA estimates), out of a total population of 148,500 (ONS Census 2021). This issue has significant implications for car owners who entered into
Personal Contract Purchase (PCP) or
Hire Purchase (HP) agreements between 6 April 2007 and 1 November 2024.
How Motor Finance Mis-selling Affected Mid Ulster
Motor finance mis-selling in Mid Ulster was facilitated through several local dealerships, including Charles Hurst Mid Ulster, Donnelly Group Mid Ulster, Shelbourne Motors Mid Ulster, and JC Halliday Mid Ulster. These dealerships often offered PCP or HP financing to their customers as part of the car-buying process.
During this period, major lenders such as
Black Horse (Lloyds Banking Group),
MotoNovo Finance,
Close Brothers Motor Finance,
Santander Consumer Finance, Barclays Partner Finance, and
[Alphera](https://mlj.org.uk/lenders/alphera-financial-services) Financial Services (BMW) were active in Mid Ulster. Dealerships may have received additional payments from these lenders for recommending certain financing options to customers, which could have influenced the advice given.
The FCA Motor Finance Investigation
The Financial Conduct Authority (FCA) launched an investigation into
discretionary commission arrangements used by motor finance providers during the period from 6 April 2007 to 1 November 2024. This inquiry found that these arrangements potentially led to misleading sales practices and resulted in 12.1 million eligible agreements (FCA, March 2026) being affected across the UK (FCA estimate). The total value of these mis-sold agreements was estimated at £7.5 billion, with an FCA-estimated average of £829 per eligible agreement.
How Mid Ulster Residents Can Check Their Finance Agreements
To determine if you were a victim of motor finance mis-selling in Mid Ulster, start by reviewing your finance agreement documents and any correspondence from the lender or dealership. Look for evidence that suggests you were recommended a particular financing option due to a financial incentive offered to the dealer. Key dates to consider are between 6 April 2007 and 1 November 2024.
Gather all relevant documentation, including your finance agreement, sales contract, and any communications from the lender or dealership. This evidence will be crucial in supporting your complaint.
If you believe that your motor finance agreement was mis-sold, it is important to know that you can complain directly to your lender for free (FCA). You do not need a
claims management company. Simply follow the lender's complaints procedure and provide them with all relevant evidence.
Major lenders operating in Mid Ulster include Black Horse, MotoNovo Finance, Close Brothers Motor Finance, Santander Consumer Finance, Barclays Partner Finance, and Alphera Financial Services. If your complaint is not resolved to your satisfaction, you can escalate it to the
Financial Ombudsman Service (
FOS) for a free and independent review.
Sources and References
- FCA estimates on motor finance agreements: 12.1 million eligible agreements, £7.5 billion total value of mis-sold agreements, £829 average per eligible agreement loss per agreement
- Population data: ONS Census 2021
- Dealership information for Mid Ulster
- Major lenders operating in Mid Ulster
Car Finance Compensation in Your Area
The FCA confirmed that 12.1 million motor finance agreements across the UK qualify for compensation. The FCA-estimated scheme average of £829 per eligible agreement per agreement, totalling £7.5 billion in redress. If you took out PCP or HP car finance between 6 April 2007 and 1 November 2024, your agreement may be eligible regardless of where you live in the UK.
The final deadline to complain is 31 August 2027. You can complain to your lender directly for free. You do not need a claims management company.