Motor Finance Claims Corby - FCA Mis-Selling Investigation

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Motor Finance Claims Corby - FCA Mis-Selling Investigation

Last updated: 27 February 2026

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Corby, a town located within Northamptonshire in the East Midlands region with a population of 75,600 (ONS Census 2021), has been affected by motor finance mis-selling. According to estimates based on ONS Census data and FCA figures, approximately 7,144 drivers in Corby may have been impacted by this issue between 6 April 2007 and 1 November 2024.

How Motor Finance Mis-selling Affected Corby

Motor finance mis-selling has affected numerous residents of Corby through various local dealerships. Dealers such as Inchcape Corby, Pendragon Corby, Marshall Motor Group Corby, and Sytner Corby were involved in selling Personal Contract Purchase (PCP) and Hire Purchase (HP) agreements to customers. These dealerships often worked with major lenders like [Black Horse](https://mlj.org.uk/lenders/black-horse) (Lloyds Banking Group), MotoNovo Finance, Close Brothers Motor Finance, Santander Consumer Finance, Barclays Partner Finance, and [Alphera](https://mlj.org.uk/lenders/alphera-financial-services) Financial Services (BMW). The practices at these dealerships involved significant [[discretionary commission](https://mlj.org.uk/glossary/discretionary-commission-arrangement)](https://mlj.org.uk/glossary/discretionary-commission-arrangement) arrangements that may have led to mis-selling.

The FCA Motor Finance Investigation

The Financial Conduct Authority (FCA) launched a major investigation into motor finance agreements following reports of widespread mis-selling. This inquiry revealed that as many as 12.1 million eligible agreements (FCA, March 2026) during the period from 6 April 2007 to 1 November 2024 (FCA estimate). The total amount involved in these agreements was estimated at £7.5 billion, with an average impact of £829 per agreement for those who were mis-sold (FCA estimate).

How Corby Residents Can Check Their Finance Agreements

Corby residents can check if they were affected by motor finance mis-selling by reviewing their loan documents carefully. Key dates to consider are between 6 April 2007 and 1 November 2024, as this is the period covered by the FCA investigation. You should look for evidence of discretionary commission arrangements in your agreement or any documentation provided at the time of purchase. Gather all relevant documents such as loan agreements, payment receipts, and correspondence with lenders.

How to Complain Directly to Your Lender for Free

If you believe that you have been affected by motor finance mis-selling, you can complain directly to your lender for free without needing a claims management company. Major lenders operating in Corby include Black Horse (Lloyds Banking Group), MotoNovo Finance, Close Brothers Motor Finance, Santander Consumer Finance, Barclays Partner Finance, and Alphera Financial Services (BMW). Contacting these lenders directly allows you to address the issue without additional fees or third-party involvement. If your complaint is not resolved by your lender, you can escalate it to the Financial Ombudsman Service (FOS) for free. The FOS offers an impartial service to help resolve disputes between consumers and financial services providers.

Sources and References

Office for National Statistics (ONS) Census 2021
Financial Conduct Authority (FCA) estimates: 12.1 million eligible agreements (FCA, March 2026), £7.5 billion total, £829 average per eligible agreement per agreement (FCA estimate)
Financial Ombudsman Service (FOS)
Car Finance Compensation in Your Area

The FCA confirmed that 12.1 million motor finance agreements across the UK qualify for compensation. The FCA-estimated scheme average of £829 per eligible agreement per agreement, totalling £7.5 billion in redress. If you took out PCP or HP car finance between 6 April 2007 and 1 November 2024, your agreement may be eligible regardless of where you live in the UK.

The final deadline to complain is 31 August 2027. You can complain to your lender directly for free. You do not need a claims management company.

Frequently Asked Questions

How many drivers in Corby are estimated to have been affected by motor finance mis-selling?

Based on population data from the ONS Census 2021 and FCA estimates, approximately 7,144 drivers in Corby may be affected by motor finance mis-selling. (calculated using ONS Census 2021 population data and FCA estimates)

What should I do if I suspect that my motor finance agreement was mis-sold to me as a resident of Corby?

If you believe your motor finance agreement may have been mis-sold, the first step is to review your contract carefully and gather any relevant documentation. You can then complain directly to your lender for free without involving a claims management company.

How common is motor finance mis-selling in Corby?

Motor finance mis-selling has been a significant issue across the UK, including Corby. Given that there are an estimated 12.1 million eligible agreements (FCA, March 2026) nationally (FCA estimate), it's likely many residents in Corby have also been impacted.

What steps can I take if my motor finance agreement was mis-sold to me in Corby?

If your motor finance agreement was mis-sold, you should start by documenting all relevant details and contacting the lender directly to file a complaint. This process is free of charge and does not require the assistance of a claims management company.

Important: MLJ.org.uk is an independent information resource. We are not a claims management company, solicitor, law firm, or financial adviser. We do not process claims, take fees, or provide advice. Where the law gives you a right to complain or claim directly (to a lender, council, FOS, court, or regulator), you can do so without paying a third party. MLJ.org.uk is operated by Copious Ltd, registered in England and Wales, company number 11437826.