Swift motorhomes were commonly sold on
Personal Contract Purchase (PCP) and
Hire Purchase (HP) finance agreements during the Financial Conduct Authority’s (FCA) investigation period, which ran from 6 April 2007 to 1 November 2024. The FCA investigation found that many Swift motorhome finance deals may have been mis-sold due to
discretionary commission arrangements between lenders and car dealerships, affecting an estimated 12.1 million eligible agreements (FCA, March 2026) worth £7.5 billion (FCA estimate).
How Swift Motorhomes Were Financed
Swift motorhomes were often financed through well-known lenders such as
Black Horse,
Close Brothers Motor Finance,
Lombard, and Billing Finance. These finance companies provided PCP and HP agreements to customers purchasing Swift motorhomes during the FCA investigation period. PCP and HP terms typically involved monthly payments over a specified period (usually 24-72 months), with an option for customers to purchase the vehicle at the end of the agreement or return it.
The FCA Motor Finance Investigation
The FCA’s investigation into motor finance mis-selling uncovered that many Swift motorhome lenders had discretionary commission arrangements. These arrangements allowed dealerships and lenders to share commissions, which were not always transparently disclosed to consumers. As a result, many customers may have been charged higher interest rates or fees than they would have agreed to if fully informed about the terms of their finance agreements.
The investigation found that 12.1 million eligible agreements (FCA, March 2026) across the UK were potentially affected by these discretionary commission arrangements (FCA, March 2026). This means that thousands of Swift motorhome owners could be eligible for redress if their finance agreement was mis-sold.
If you believe your Swift motorhome finance agreement was mis-sold due to discretionary commission arrangements, it is important to complain directly to your lender without incurring additional fees. Common lenders such as Black Horse, Close Brothers Motor Finance, Lombard, and Billing Finance all have dedicated teams to handle customer complaints.
You do not need a
claims management company; you can approach these finance companies yourself at no cost. They are required by law to address your concerns fairly and transparently. Gather any relevant documentation, including loan agreements, payments receipts, and correspondence with the dealership, before contacting your lender.
Sources and References
- Financial Conduct Authority (FCA). “Motor Finance Discretionary Commission Arrangements: Final Report.” 2024.
- Office for National Statistics (ONS) Census 2021.
Important: Towed caravans are NOT covered by the FCA motor finance scheme. Only self-propelled motorhomes with their own engine and drivetrain are in scope for the FCA investigation.
FCA Compensation: FCA Scheme Figures
The FCA confirmed on 30 March 2026 that 12.1 million motor finance agreements are covered by the FCA redress scheme. The FCA-estimated scheme average of £829 per eligible agreement per agreement, with a total of £7.5 billion set aside for consumers. The scheme covers PCP and HP agreements entered into between 6 April 2007 and 1 November 2024.
Two separate schemes apply: post-2014 agreements (implement by 30 June 2026) and pre-2014 agreements (implement by 31 August 2026). The final deadline to complain is 31 August 2027. You can complain to your lender directly for free. You do not need a claims management company.