Eriba motorhomes, a German marque renowned for their recreational vehicles, were commonly sold on
Personal Contract Purchase (PCP) and
Hire Purchase (HP) finance agreements during the period covered by the Financial Conduct Authority's (FCA) investigation into
discretionary commission arrangements. This period spans from 6 April 2007 to 1 November 2024. The FCA estimates that 12.1 million eligible agreements were affected (FCA, March 2026).5 billion (FCA estimate).
How Eriba Motorhomes Were Financed
Eriba motorhomes were often financed through various finance companies, including
Black Horse,
Close Brothers Motor Finance,
Lombard, and Billing Finance. These lenders commonly provided PCP and HP agreements to buyers, allowing them to secure their dream recreational vehicle with flexible payment terms. Typical PCP agreements involved a deposit followed by monthly payments over a specified period, with the option to purchase or return the motorhome at the end of the term. Hire Purchase agreements generally required upfront deposits and regular instalments until the total amount was paid off.
The FCA Motor Finance Investigation
The FCA launched an investigation into discretionary commission arrangements in the motor finance industry due to concerns over unfair practices that may have led to higher interest rates for consumers. These arrangements allowed dealerships or brokers to receive additional payments from lenders based on the type of finance agreement chosen by customers, potentially incentivising them to push more expensive deals with higher commissions.
The investigation found evidence suggesting that these discretionary commission structures could lead to increased costs for motorists without clear transparency regarding the true cost implications. As a result, an estimated £7.5 billion has been identified as potential overcharges (FCA estimate), affecting 12.1 million eligible agreements (FCA, March 2026).
How to Check Your Agreement Look for any indications that discretionary commissions may have influenced the type of finance agreement offered or the interest rates applied.
Key factors to consider include:
- The dates when the agreement was signed (6 April 2007 to 1 November 2024).
- Whether you were given clear information about total costs and payment options.
- If there are any discrepancies between advertised offers and actual terms received.
If your agreement falls within this period and shows signs of potential unfair practices, further investigation might be warranted.
You do not need a
claims management company to complain about your Eriba motorhome finance agreement. Common lenders such as Black Horse, Close Brothers Motor Finance, Lombard, and Billing Finance offer complaint procedures that allow you to raise concerns directly without incurring additional costs.
To initiate the process:
1. Contact your lender’s customer service department.
2. Provide detailed information regarding your agreement and any issues encountered.
3. Follow up on their response and seek resolution as necessary.
You can complain directly to your lender for free, and they are required by law to handle your complaint fairly and efficiently.
Sources and References
- Financial Conduct Authority (FCA). "Discretionary Commission Arrangements in Motor Finance." FCA estimate.
- Office for National Statistics (ONS) Census 2021.
Important: Towed caravans are NOT covered by the FCA motor finance scheme. Only self-propelled motorhomes with their own engine and drivetrain are in scope for the FCA investigation.
FCA Compensation: FCA Scheme Figures
The FCA confirmed on 30 March 2026 that 12.1 million motor finance agreements are covered by the FCA redress scheme. The FCA-estimated scheme average of £829 per eligible agreement per agreement, with a total of £7.5 billion set aside for consumers. The scheme covers PCP and HP agreements entered into between 6 April 2007 and 1 November 2024.
Two separate schemes apply: post-2014 agreements (implement by 30 June 2026) and pre-2014 agreements (implement by 31 August 2026). The final deadline to complain is 31 August 2027. You can complain to your lender directly for free. You do not need a claims management company.