Perrys Motor Sales is a well-established car dealer group in the North West and Midlands of the United Kingdom, operating over 40 dealerships across multiple locations. Known for its family-owned status, Perrys offers an extensive range of brands such as Vauxhall, Kia, Mazda, Peugeot, Citroen, Ford, Nissan, and MG.
Who is Perrys Motor Sales?
Perrys Motor Sales has been a trusted name in the automotive industry since 1960. With dealerships spread across the North West and Midlands regions, they provide a wide selection of new and used vehicles from several popular brands like Vauxhall, Kia, Mazda, Peugeot, Citroen, Ford, Nissan, and MG. Their commitment to customer satisfaction has earned them a reputation as one of the leading car dealer groups in the UK.
How Perrys Motor Sales Finance Agreements Work
When you purchase a vehicle from Perrys Motor Sales, they offer various finance options such as Personal Contract Purchase (PCP) and Hire Purchase (HP). These agreements are arranged through Perrys Motor Sales on behalf of lenders like [Black Horse](https://mlj.org.uk/lenders/black-horse), Close Brothers, MotoNovo, [Santander Consumer Finance](https://mlj.org.uk/lenders/santander-consumer-finance), among others. The dealer receives a commission for arranging these finance deals.
The commission received by the dealer is often referred to as a discretionary commission arrangement (DCA), which means it is based on the lender's discretion and can vary depending on the terms of the agreement. This type of arrangement has been under scrutiny due to potential mis-selling practices.
The FCA Investigation into Discretionary Commission Arrangements
The Financial Conduct Authority (FCA) conducted an investigation into discretionary commission arrangements from 6 April 2007 to 1 November 2024, which resulted in approximately 14 million agreements being affected and a total of £8.2 billion in finance provided during this period. The focus of the investigation was on how these commissions might have influenced the recommendations made by dealers like Perrys Motor Sales.
How to Check if Your Perrys Motor Sales Finance Agreement is Affected
If you purchased a vehicle from Perrys Motor Sales and arranged a PCP or HP agreement, it's important to check your finance documentation for details about your lender. Look for information such as the lender’s name, the interest rate charged on your loan, and the dates of your finance agreement. This will help you determine if your deal falls within the timeframe of the FCA investigation.
If you suspect that your car finance agreement with Perrys Motor Sales might be affected by the FCA investigation, it is crucial to contact your lender directly and file a complaint. You do not need to use a claims management company; you can complain free of charge.
Identify your lender from your finance paperwork and reach out to their customer service department to start the complaint process. If your lender does not respond satisfactorily within eight weeks, you have the right to escalate your case to the Financial Ombudsman Service (FOS) for a free review.
You can complain directly to your lender for free without needing any assistance from claims management companies. This approach ensures that the resolution is based on the facts of your specific situation and does not involve additional fees or delays associated with third-party services.
Sources and References
- Financial Conduct Authority (FCA) estimates: "14 million agreements (FCA estimate)", "£8.2 billion (FCA estimate)"
- Perrys Motor Sales website: https://www.perrys.co.uk