Home › Vehicles › Motorbikes › Triumph Motorbike Finance Mis-Selling — FCA Investigation

Triumph Motorbike Finance Mis-Selling — FCA Investigation

Last updated: 26 February 2026

Triumph motorbikes, renowned for their iconic British design and performance, were commonly sold on Personal Contract Purchase (PCP) and Hire Purchase (HP) finance agreements during the period covered by the Financial Conduct Authority's (FCA) investigation from 6 April 2007 to 1 November 2024. This investigation uncovered widespread mis-selling practices involving discretionary commission arrangements, affecting a significant number of consumers. ## How Triumph Motorbikes Were Financed When purchasing a new or used Triumph motorbike during the FCA investigation period, many customers opted for finance options provided by lenders such as Black Horse, Close Brothers Motor Finance, MotoNovo Finance, and Moneybarn. Common financing arrangements included PCP and HP agreements. In these contracts, customers would typically make monthly payments over an agreed term to own or lease their motorbike. ## The FCA Motor Finance Investigation The FCA investigation revealed that many finance agreements for Triumph motorbikes were affected by discretionary commission practices between lenders and car dealerships. These arrangements incentivised sales staff to push certain financing options, often resulting in higher costs for consumers. It is estimated that 12.1 million eligible agreements (FCA, March 2026) across the UK were impacted (FCA estimate), with a total of £7.5 billion in mis-selling identified (FCA estimate). On average, each affected agreement resulted in an overcharge of £829 (FCA estimate). ## How to Check Your Agreement This could include unusually high interest rates or additional fees not clearly explained at the time of purchase. The affected period is from 6 April 2007 to 1 November 2024. ## How to Complain Directly to Your Lender for Free If you suspect that your Triumph motorbike finance agreement was mis-sold, you can complain directly to your lender at no cost. Common lenders like Black Horse, Close Brothers Motor Finance, MotoNovo Finance, and Moneybarn have dedicated teams to handle such complaints. It is important to gather all relevant documentation related to your purchase and financing terms. You do not need a claims management company; contacting the lender directly can often resolve issues efficiently. Ensure you provide clear details of why you believe the agreement was mis-sold and any supporting evidence you may have. ## Sources and References - Financial Conduct Authority (FCA). "Motor Finance Market Study" (2024). - Office for National Statistics (ONS) Census 2021. - MLJ.org.uk, UK-focused motor finance information directory.

FCA Compensation: FCA Scheme Figures

The FCA confirmed on 30 March 2026 that 12.1 million motor finance agreements are covered by the FCA redress scheme. The FCA-estimated scheme average of £829 per eligible agreement per agreement, with a total of £7.5 billion set aside for consumers. The scheme covers PCP and HP agreements entered into between 6 April 2007 and 1 November 2024.

Two separate schemes apply: post-2014 agreements (implement by 30 June 2026) and pre-2014 agreements (implement by 31 August 2026). The final deadline to complain is 31 August 2027. You can complain to your lender directly for free. You do not need a claims management company.

Triumph MOT Pass Rate — 2024 Data

Across 91,330 MOT tests in 2024, Triumph vehicles have an overall pass rate of 93.8%. This is above the national average of 79.6%. DVSA data covers 102 Triumph models with sufficient test volume.

Overall pass rate: 93.8%
Total MOT tests (2024): 91,330
Models with data: 102
National average: 79.6%

Best Triumph models for MOT pass rate

Triumph Tiger 900 Gt Pro: 97.2% pass rate (1,004 tests)
Triumph Street Triple Rs: 96.3% pass rate (1,068 tests)
Triumph Bonneville T 100 (865): 95.8% pass rate (951 tests)
Triumph Tiger 900 Rally Pro: 95.7% pass rate (558 tests)
Triumph Trident: 95.6% pass rate (1,166 tests)

Triumph models with lowest MOT pass rate

Triumph Sprint: 91.3% pass rate (5,371 tests)
Triumph Daytona: 90.9% pass rate (3,886 tests)
Triumph Trophy: 90.5% pass rate (1,276 tests)
Triumph Tr6: 88.3% pass rate (905 tests)
Triumph Stag: 85.2% pass rate (971 tests)

Triumph MOT Reliability Trend (2022-2024)

Triumph pass rates have remained stable: 93.5% in 2022, 93.7% in 2023, and 93.8% in 2024.

2022: 93.5% pass rate (98,032 tests)
2023: 93.7% pass rate (100,165 tests)
2024: 93.8% pass rate (91,330 tests)

Based on 289,527 MOT tests across three years (DVSA open data).

Data source: DVSA anonymised MOT test results 2024, Open Government Licence v3.0.

Frequently Asked Questions

How can I complain about mis-sold Triumph motorbike finance?

If you suspect that your Triumph motorbike finance was mis-sold, you can first contact Triumph directly to express your concerns and request a review of the agreement (FCA estimate). This is often done free of charge.

What should I do if my Triumph motorbike loan had hidden fees?

If you believe your Triumph motorbike finance included hidden or unexpected fees, it's important to gather all relevant documentation and reach out to Triumph for clarification. You can also seek independent legal advice from a solicitor specializing in consumer credit law.

Is there a time limit to challenge mis-sold Triumph motorbike finance agreements?

Yes, there is typically a limitation period within which you must act if you wish to challenge the terms of your Triumph motorbike finance agreement. This usually involves contacting the lender directly as soon as possible after discovering the issue.

How common are mis-sold Triumph motorbike finance agreements?

Triumph motorbike finance, like other forms of high-cost credit, may have been subject to mis-selling practices. The Financial Conduct Authority (FCA) estimates that 12.1 million eligible agreements were in place as of April 2007 up until November 2024, highlighting the potential scale of this issue.

Important: MLJ.org.uk is an independent information resource. We are not a claims management company, solicitor, law firm, or financial adviser. We do not process claims, take fees, or provide advice. Where the law gives you a right to complain or claim directly (to a lender, council, FOS, court, or regulator), you can do so without paying a third party. MLJ.org.uk is operated by Copious Ltd, registered in England and Wales, company number 11437826.