Toyota Car Finance Claim - Yaris, Corolla, RAV4 [2026]

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Toyota Car Finance Claim - Yaris, Corolla, RAV4 [2026]

Last updated: 26 February 2026

Is it possible that your Toyota car finance agreement was part of an FCA investigation? During the period from 6 April 2007 to 1 November 2024, many Toyota cars were sold using Personal Contract Purchase (PCP) and Hire Purchase (HP) finance agreements. These agreements often involved discretionary commission arrangements that have since been scrutinised by the Financial Conduct Authority (FCA).

How Toyota Cars Were Financed

Toyota cars are typically financed through a variety of lenders including Black Horse, Barclays Partner Finance, Close Brothers Motor Finance, MotoNovo Finance, and Santander Consumer Finance. Common finance products for Toyota include PCP and HP agreements. PCP contracts allow you to pay for the depreciation of the car over an agreed period (usually 24 or 36 months), with a final balloon payment due at the end if you choose to keep the vehicle. Hire Purchase, on the other hand, involves paying off the full cost of the vehicle plus interest in regular instalments, giving you ownership upon completion.

The FCA Motor Finance Investigation

The FCA launched an investigation into discretionary commission arrangements used by finance companies during car sales from 6 April 2007 to 1 November 2024. These commissions were often paid to dealerships and could affect the final price of the finance agreement, leading to potentially higher costs for consumers. The investigation found that 12.1 million eligible agreements (FCA, March 2026) across various car brands, including Toyota, were affected by these practices. This resulted in an estimated £7.5 billion (FCA estimate) being overcharged on a per-case average of £829 (FCA estimate).

How to Check Your Agreement Key dates to consider are from 6 April 2007 to 1 November 2024, as agreements within this timeframe are most likely affected.

How to Complain Directly to Your Lender for Free

If you suspect your Toyota finance agreement was overcharged due to the FCA investigation, you can complain directly to your lender without needing a claims management company. Common lenders include Black Horse, Barclays Partner Finance, Close Brothers Motor Finance, MotoNovo Finance, and Santander Consumer Finance. You do not need a claims management company; handling complaints yourself is straightforward and free.

Sources and References

Financial Conduct Authority (FCA), 2024
Office for National Statistics (ONS) Census 2021
FCA Compensation: FCA Scheme Figures

The FCA confirmed on 30 March 2026 that 12.1 million motor finance agreements are covered by the FCA redress scheme. The FCA-estimated scheme average of £829 per eligible agreement per agreement, with a total of £7.5 billion set aside for consumers. The scheme covers PCP and HP agreements entered into between 6 April 2007 and 1 November 2024.

Two separate schemes apply: post-2014 agreements (implement by 30 June 2026) and pre-2014 agreements (implement by 31 August 2026). The final deadline to complain is 31 August 2027. You can complain to your lender directly for free. You do not need a claims management company.

Toyota MOT Pass Rate - 2024 Data

Across 1,631,177 MOT tests in 2024, Toyota vehicles have an overall pass rate of 82.8%. This is above the national average of 79.6%. DVSA data covers 131 Toyota models with sufficient test volume.

Overall pass rate: 82.8%
Total MOT tests (2024): 1,631,177
Models with data: 131
National average: 79.6%

Best Toyota models for MOT pass rate

Toyota Yaris Cross Excel Hev Auto: 97.3% pass rate (599 tests)
Toyota Yaris Cross Design Hev Auto: 96.9% pass rate (1,344 tests)
Toyota Yaris Launch Edition Hev Cvt: 96.7% pass rate (877 tests)
Toyota Rav4 Black Edition Hev Cvt: 96.4% pass rate (644 tests)
Toyota Yaris Design Hev Cvt: 96.1% pass rate (15,287 tests)

Toyota models with lowest MOT pass rate

Toyota Landcruiser Colorado: 74.1% pass rate (686 tests)
Toyota Granvia: 73.7% pass rate (1,243 tests)
Toyota Celica: 72.9% pass rate (8,816 tests)
Toyota Dyna: 71.5% pass rate (1,898 tests)
Toyota Previa: 70.1% pass rate (4,816 tests)

Toyota MOT Reliability Trend (2022-2024)

Toyota pass rates have remained stable: 82.6% in 2022, 82.7% in 2023, and 82.8% in 2024.

2022: 82.6% pass rate (1,746,527 tests)
2023: 82.7% pass rate (1,806,469 tests)
2024: 82.8% pass rate (1,631,177 tests)

Based on 5,184,173 MOT tests across three years (DVSA open data).

Data source: DVSA anonymised MOT test results 2024, Open Government Licence v3.0.

Frequently Asked Questions

What are some common issues related to Toyota motor finance mis-selling?

Common issues include being misled about the terms of financing such as interest rates or repayment periods, not understanding hidden fees and charges, and being unaware that cheaper alternatives were available. Mis-selling can also occur if a customer is pressured into a loan agreement they cannot afford.

How many people have been affected by motor finance mis-selling involving Toyota vehicles?

Between 2007 and 2024, an estimated 12.1 million eligible agreements (FCA, March 2026) potentially mis-sold in the UK (FCA estimate). This includes individuals who purchased Toyota vehicles through financial arrangements that may not have been fully explained or understood.

What should I do if I suspect my Toyota motor finance agreement was mis-sold?

You can complain directly to your lender for free, including Toyota Finance, to address any concerns about potential mis-selling. It is important to gather all relevant documentation and correspondence regarding the loan or lease agreement to support your case.

What kind of compensation might I receive if my Toyota motor finance was mis-sold?

Compensation can vary based on individual circumstances but may include reimbursement for overpaid interest, fees, and charges. The Financial Conduct Authority has estimated that £7.5 billion (FCA, March 2026) could be reclaimed by consumers who have been affected by mis-selling during the period from 2007 to 2024.

Important: MLJ.org.uk is an independent information resource. We are not a claims management company, solicitor, law firm, or financial adviser. We do not process claims, take fees, or provide advice. Where the law gives you a right to complain or claim directly (to a lender, council, FOS, court, or regulator), you can do so without paying a third party. MLJ.org.uk is operated by Copious Ltd, registered in England and Wales, company number 11437826.