Hyundai i40 Motor Finance - Owner Information | MLJ.org.uk

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Hyundai i40 Motor Finance - Owner Information | MLJ.org.uk

Last updated: 27 February 2026

Was your Hyundai i40 purchased on a Personal Contract Purchase (PCP) or Hire Purchase (HP) finance agreement between 6 April 2007 and 1 November 2024? If so, you may be affected by the Financial Conduct Authority's (FCA) investigation into motor finance mis-selling. The Hyundai i40 was commonly sold on these types of agreements during this period, raising concerns about potential financial misconduct involving commission arrangements.

How the Hyundai i40 Was Typically Financed

Hyundai i40 owners often financed their vehicles through Personal Contract Purchase (PCP) or Hire Purchase (HP) agreements. These financing options typically ranged from £15,000 to £30,000 with terms spanning 36 to 48 months. Common lenders for the Hyundai i40 included Black Horse, Barclays Partner Finance, Close Brothers Motor Finance, MotoNovo Finance, and Santander Consumer Finance. In PCP agreements, customers would make monthly payments over a set period, with an option at the end of the term to either return the vehicle or pay off a final balloon payment to own it outright. This made the Hyundai i40 accessible to many buyers who otherwise might not have been able to afford such a car outright.

The FCA Motor Finance Investigation

The FCA launched an investigation into motor finance agreements due to concerns over discretionary commission arrangements (DCAs) between lenders and dealerships. These DCAs allowed dealers to receive additional payments based on the type of finance agreement used, which could incentivize them to push customers towards more profitable products like PCP or HP rather than outright purchases. The FCA's investigation found that these practices affected 12.1 million eligible agreements (FCA, March 2026) across the UK during the period from 6 April 2007 to 1 November 2024. The estimated total mis-sold amount was £7.5 billion (FCA, March 2026), with an average of £829 per agreement (FCA estimate).

How to Check Your Agreement Look for any mention of discretionary commission arrangements or DCA terms. If you see these references and your agreement was made during the critical period, there's a chance it could be invalid.

Key dates to consider are between 6 April 2007 and 1 November 2024. Reviewing your finance contract for specific language such as "discretionary commission" or "DCA" can help identify if you have grounds for complaint. If these terms are present, it's advisable to seek further clarification from your lender.

How to Complain Directly to Your Lender for Free

You do not need a claims management company to handle your complaint; you can complain directly to your finance provider at no cost. Common lenders for Hyundai i40s include Black Horse, Barclays Partner Finance, Close Brothers Motor Finance, MotoNovo Finance, and Santander Consumer Finance. When contacting your lender, provide them with detailed information about the terms of your agreement and any discrepancies or concerns you have regarding DCA arrangements. The FOS (Financial Ombudsman Service) can also assist if your complaint is not resolved to your satisfaction.

Sources and References

Financial Conduct Authority estimates: 12.1 million eligible agreements (FCA, March 2026), £7.5 billion (FCA, March 2026) total mis-selling amount, £829 average per eligible agreement per agreement (FCA estimate)
Hyundai i40 finance terms and lenders: Black Horse, Barclays Partner Finance, Close Brothers Motor Finance, MotoNovo Finance, Santander Consumer Finance
FOS guidance on motor finance complaints

Hyundai I40 MOT Pass Rate

Based on 19,982 MOT tests conducted in 2024 (source: DVSA anonymised test data), the Hyundai I40 has a pass rate of 79.7%. This is close to the national average of 79.6%, meaning the I40 performs about average in MOT testing.

The I40 pass rate is in line with the overall Hyundai average of 81.4%. The average mileage at MOT for this model is 97,335 miles.

MOT pass rate: 79.7%
MOT failure rate: 20.3%
Tests analysed: 19,982 (2024 DVSA data)
Average mileage at test: 97,335 miles
Hyundai average pass rate: 81.4%
National average pass rate: 79.6%

Data source: DVSA anonymised MOT test results 2024, published under the Open Government Licence v3.0.

Frequently Asked Questions

What should I do if my Hyundai i40 motor finance agreement was mis-sold?

If you believe your Hyundai i40 motor finance agreement was mis-sold, first review any communications from the lender and check for errors or inappropriate advice. You can complain directly to your lender for free without needing a claims management company.

How many people have been affected by mis-sold motor finance agreements involving vehicles like the Hyundai i40?

12.1 million eligible agreements (FCA, March 2026) may have issues related to mis-selling, including those for vehicles such as the Hyundai i40.

Is it common for motor finance agreements on cars like the Hyundai i40 to be mis-sold?

Yes, many consumers who took out motor finance agreements, including those for models like the Hyundai i40, have been affected by mis-selling practices.

What are some common signs of mis-sold motor finance for a Hyundai i40?

Common signs include being advised to take out an agreement that is not suitable for your financial situation, being misled about the terms and conditions, or experiencing high-pressure sales tactics when purchasing a Hyundai i40.

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