The Genesis G80 Electrified was commonly sold on Personal Contract Purchase (PCP) and Hire Purchase (HP) finance agreements during the period from 6 April 2007 to 1 November 2024, which falls under the Financial Conduct Authority's (FCA) investigation into motor finance mis-selling. This investigation uncovered significant issues with discretionary commission arrangements used by many lenders in the UK.
How the Genesis G80 Electrified was Typically Financed
The Genesis G80 Electrified is a luxury car that often came with financing options such as PCP and HP agreements, typically ranging from £15,000 to £30,000. Common lenders for these arrangements include Black Horse, Barclays Partner Finance, Close Brothers Motor Finance, MotoNovo Finance, and Santander Consumer Finance.
PCP contracts for the G80 Electrified usually spanned 36 to 48 months with a final balloon payment or option to purchase the car outright at the end of the term. This structure allowed customers to manage their monthly payments while retaining flexibility regarding ownership at the contract's conclusion.
The FCA Motor Finance Investigation
The FCA launched an investigation into motor finance arrangements, revealing that 12.1 million eligible agreements (FCA, March 2026) by discretionary commission practices (FCA estimate). These practices led to inflated interest rates and unnecessary fees for consumers. Lenders often received undisclosed commissions from car dealerships or manufacturers, which contributed to the higher costs borne by customers.
The total cost of mis-selling across all affected finance deals was estimated at £7.5 billion (FCA, March 2026) (FCA, March 2026). This investigation highlighted significant discrepancies in how motor finance agreements were structured and marketed during the relevant period, leading to potential financial harm for thousands of car buyers.
How to Check Your Agreement Look for phrases such as "Discretionary Commission Arrangement" or "DCA," which indicate that your lender may have received undisclosed commissions from the car dealer or manufacturer.
Relevant dates to consider include those between 6 April 2007 and 1 November 2024, when these practices were in place. If you find evidence of such arrangements or notice unusually high interest rates or fees, it is advisable to seek further information on your rights and potential compensation options from the Financial Ombudsman Service (FOS) or directly from your lender.
If you suspect that your Genesis G80 Electrified finance agreement was mis-sold, you can complain directly to your lender without involving any claims management companies. Common lenders for the G80 Electrified include Black Horse, Barclays Partner Finance, Close Brothers Motor Finance, MotoNovo Finance, and Santander Consumer Finance.
These lenders are legally obligated to provide a free and fair complaint handling process under regulatory guidelines set by the FCA. You do not need to pay any fees or engage with third-party claims management companies to initiate your complaint. Simply contact your lender's customer service department with details of your concerns, including any evidence you have gathered about DCA arrangements.
Sources and References
- Financial Conduct Authority (FCA), 2024
- Ombudsman Services: Motor Finance, FOS
- Official Statistics from the UK Government (ONS Census 2021)
You can complain to your lender directly for free. You do not need a claims management company to check whether you are owed compensation.