UK Motorist Information Topics — A to Z

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GAP Insurance Mis-Selling — GAP insurance mis-selling occurs when a dealer sold you Guaranteed Asset Protection insurance at the point of sale without explaining cheaper alternat

Diesel Emissions Claims — Diesel emissions claims arise when car manufacturers fitted illegal 'defeat devices' that cheated emissions tests, meaning your vehicle produced harmf

Pothole Damage Claims — Pothole damage claims allow you to seek compensation from your local highway authority when a pothole that they knew about (or should have known about

Parking Charge Notice Appeals — Private parking charge notices (PCNs) are contractual invoices, not fines. You have the right to challenge them for free through POPLA (BPA operators)

Council PCN Appeals — Council Penalty Charge Notices (PCNs) are issued under statutory authority, unlike private parking charges. You can challenge them through an informal

PCP Mis-Selling — PCP (Personal Contract Purchase) mis-selling occurs when a car finance dealer or broker earned a hidden commission on your PCP agreement without telli

HP Mis-Selling — HP (Hire Purchase) mis-selling happens when the dealer or broker who arranged your HP car finance agreement earned an undisclosed discretionary commis

Faulty Vehicle — Consumer Rights Act — Under the Consumer Rights Act 2015, a vehicle must be of satisfactory quality, fit for purpose, and as described. If it develops a fault within 6 mont

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