The Peugeot Boxer was commonly sold on
Personal Contract Purchase (PCP) and
Hire Purchase (HP) finance agreements during the Financial Conduct Authority's (FCA) investigation period, which lasted from 6 April 2007 to 1 November 2024. The FCA uncovered significant issues within motor finance arrangements, affecting millions of consumers across the UK.
How the Peugeot Boxer was Typically Financed
During the investigation period, the Peugeot Boxer, a popular van model among small and medium-sized businesses, was often financed through PCP or HP agreements. These financing options allowed for monthly payments spread over 36 to 60 months, with typical finance amounts ranging from £20,000 to £45,000 (FCA estimate). Common lenders providing finance for Peugeot Boxers included
Black Horse,
Lombard,
Close Brothers Motor Finance, and Hitachi Capital Vehicle Solutions.
PCP agreements typically featured a balloon payment at the end of the term, which represented the remaining value of the vehicle if the customer chose to buy it outright or lease another vehicle. This final payment could be substantial, often ranging from 30% to 50% of the original purchase price.
The FCA Motor Finance Investigation
The FCA launched an investigation into motor finance agreements after receiving numerous consumer complaints about
discretionary commission arrangements (DCAs) between dealers and lenders. These arrangements allowed dealers to receive additional payments based on the type of finance agreement a customer chose, potentially incentivizing them to push customers towards more expensive or less suitable options.
The investigation revealed that 12.1 million eligible agreements were affected by these practices during the specified period (FCA estimate), resulting in an estimated £7.5 billion (FCA, March 2026) in total overcharges and mis-selling claims (FCA estimate). On average, each consumer was impacted to the tune of approximately £829 (FCA estimate).
How to Check Your Agreement Look for any mention of a DCA or discretionary commission arrangement within the documentation provided by your lender. check the dates on your contract and compare them with the FCA investigation period.
You should also consider whether you were advised to choose a particular type of finance based on benefits that may not have been accurate or relevant to your needs. If you suspect your agreement was affected, it is advisable to consult your lender directly for clarification.
If you believe your Peugeot Boxer finance agreement was mis-sold due to a DCA or other improper practices during the investigation period, you can complain directly to your lender without incurring any costs. Common lenders like Black Horse, Lombard, Close Brothers Motor Finance, and Hitachi Capital Vehicle Solutions all have dedicated teams to handle such complaints.
It is important to gather evidence such as copies of your finance agreement, correspondence with the dealer or lender, and any documentation supporting your complaint. When reaching out to your lender, clearly outline the issues you experienced and request a review of your case. You do not need a
claims management company; the process can be handled directly by contacting your lender's customer service department.
Sources and References
- Financial Conduct Authority (FCA) estimates for affected agreements and total overcharges.
- ONS Census data (2021) for population statistics relevant to motor finance trends.
Based on 106,557 MOT tests conducted in 2024 (source: DVSA anonymised test data), the Peugeot Boxer has a pass rate of 78.1%. This is close to the national average of 79.6%, meaning the Boxer performs about average in MOT testing.
The Boxer pass rate is in line with the overall Peugeot average of 77.1%. The average mileage at MOT for this model is 76,207 miles.
- MOT pass rate: 78.1%
- MOT failure rate: 21.9%
- Tests analysed: 106,557 (2024 DVSA data)
- Average mileage at test: 76,207 miles
- Peugeot average pass rate: 77.1%
- National average pass rate: 79.6%
Data source: DVSA anonymised MOT test results 2024, published under the Open Government Licence v3.0.