Was your Ford Transit Courier sold on a
Personal Contract Purchase (PCP) or
Hire Purchase (HP) agreement during the FCA investigation period? If you financed your Ford Transit Courier between 6 April 2007 and 1 November 2024, it is possible that your finance agreement was mis-sold due to
discretionary commission arrangements.
How the Ford Transit Courier Was Typically Financed
The Ford Transit Courier, a popular van model for both commercial and personal use, was commonly financed through PCP and HP agreements during the FCA investigation period. These financing options typically ranged from £20,000 to £45,000, with terms spanning 36 to 60 months (FCA estimate). Common finance providers included
Black Horse,
Lombard,
Close Brothers Motor Finance, and Hitachi Capital Vehicle Solutions.
Discretionary commission arrangements were often part of these financing agreements. These commissions were paid by lenders to dealers for providing the loan agreement at a certain rate or term. This practice led to potential conflicts of interest where dealers might have prioritised sales over customer needs (FCA estimate).
The FCA Motor Finance Investigation
The Financial Conduct Authority (FCA) launched an investigation into discretionary commission arrangements in motor finance agreements starting from 6 April 2007 and continuing through 1 November 2024. As a result of this investigation, the FCA found that 12.1 million eligible agreements (FCA, March 2026) across various makes and models, including the Ford Transit Courier (FCA estimate). The total mis-sold amount was estimated to be £7.5 billion (FCA, March 2026), with an average customer loss of around £829 per agreement (FCA estimate).
The investigation uncovered issues such as excessive commissions, misleading information provided by dealers about the terms of finance agreements, and a lack of transparency regarding the costs involved in these arrangements.
How to Check Your Agreement Look for specific details such as whether discretionary commission was paid on your finance deal and what the terms of that arrangement were.
You can also check the dates of your finance agreement to see if they fall within the relevant period (6 April 2007 to 1 November 2024). look for any mention of DCA in your documentation, as this acronym often denotes a Discretionary
Commission Arrangement (FCA estimate).
If you suspect that your Ford Transit Courier finance agreement was mis-sold due to discretionary commission arrangements, it is important to know how to proceed without the need for a
claims management company. You can complain directly to your lender at no cost.
Common lenders for the Ford Transit Courier include Black Horse, Lombard, Close Brothers Motor Finance, and Hitachi Capital Vehicle Solutions. When making a complaint, gather all relevant evidence such as copies of your finance agreement, any correspondence with your dealer or lender, and any details related to the DCA arrangement (FCA estimate).
You do not need a claims management company; you can handle everything yourself for free by contacting your lender directly.
Sources and References
- Financial Conduct Authority (FCA), 2024
- Office of National Statistics Census (ONS Census 2021)
Based on 577,026 MOT tests conducted in 2024 (source: DVSA anonymised test data), the Ford Transit has a pass rate of 73.3%. This is below the national average of 79.6%, meaning the Transit has a higher-than-average failure rate in MOT testing.
The Transit pass rate is slightly below the overall Ford average of 78.3%. The average mileage at MOT for this model is 117,451 miles.
- MOT pass rate: 73.3%
- MOT failure rate: 26.7%
- Tests analysed: 577,026 (2024 DVSA data)
- Average mileage at test: 117,451 miles
- Ford average pass rate: 78.3%
- National average pass rate: 79.6%
Data source: DVSA anonymised MOT test results 2024, published under the Open Government Licence v3.0.