The Triumph Trident 660 was commonly sold on Personal Contract Purchase (PCP) and Hire Purchase (HP) finance agreements during the period covered by the Financial Conduct Authority's (FCA) motor finance investigation, which spans from 6 April 2007 to 1 November 2024. This investigation uncovered widespread issues with discretionary commission arrangements that affected millions of consumers who financed their motorcycles through various lenders.
How the Triumph Trident 660 was Typically Financed
The Triumph Trident 660, a popular mid-range sports bike, was often sold using PCP and HP agreements. The typical finance amount ranged from £5,000 to £15,000, with most PCP terms lasting between 36 and 48 months. Common lenders that provided financing for the Triumph Trident 660 included
Black Horse,
Close Brothers Motor Finance,
MotoNovo Finance, and
Moneybarn.
For PCP agreements, a significant feature was the balloon payment at the end of the term, which represented a large lump sum due if the borrower chose to keep the bike. This often made it difficult for consumers to predict their total cost and manage their finances effectively over the term of the agreement.
The FCA Motor Finance Investigation
The FCA investigation into motor finance practices revealed significant concerns about discretionary commission arrangements between lenders and retailers, such as motorcycle dealerships selling Triumph Trident 660s. These arrangements allowed dealers to earn additional income based on the type of finance agreement chosen by consumers, which could incentivise them to steer customers towards more expensive options like PCP rather than HP or cash purchases.
According to the FCA’s findings, 12.1 million eligible agreements (FCA, March 2026), with a total value of £7.5 billion (FCA, March 2026). The average mis-selling claim was estimated at £829 (FCA estimate).
- Dates: Ensure that the agreement was entered into between 6 April 2007 and 1 November 2024.
- Lender: Verify if your lender is one of those commonly involved in financing Triumph Trident 660s, such as Black Horse, Close Brothers Motor Finance, MotoNovo Finance, or Moneybarn.
- Discretionary Commission Agreement (DCA): Look for any reference to a DCA within the agreement. This term indicates that discretionary commissions may have been paid by the lender to your retailer.
If you believe your Triumph Trident 660 finance agreement was affected by mis-selling practices, you can complain directly to your lender without the need for a
claims management company. Common lenders like Black Horse, Close Brothers Motor Finance, MotoNovo Finance, and Moneybarn have their own dedicated complaint procedures that allow consumers to raise concerns at no cost.
When initiating a complaint, ensure you provide all relevant documentation, including copies of your finance agreement, correspondence with the lender, and any evidence supporting your claim. You can also seek guidance from the Financial Ombudsman Service (FOS) if your initial complaint is not resolved satisfactorily.
Sources and References
- Financial Conduct Authority (2024)
- Office for National Statistics Census 2021
You do not need a claims management company to address any issues with your Triumph Trident 660 finance agreement. Instead, you can contact your lender directly or seek assistance from the FOS if necessary.