The Ducati Multistrada V4 is a versatile adventure sports motorcycle that was commonly sold on Personal Contract Purchase (PCP) and Hire Purchase (HP) finance agreements during the period under investigation by the Financial Conduct Authority (FCA), from 6 April 2007 to 1 November 2024. The FCA's investigation revealed significant issues with discretionary commission arrangements that were prevalent in motor finance agreements, affecting millions of consumers across the UK.
How the Ducati Multistrada V4 was Typically Financed
The Ducati Multistrada V4 is often purchased through financing options such as PCP and HP. Typical PCP terms for this model range from £5,000 to £15,000 over a period of 36 to 48 months, with common lenders including Black Horse, Close Brothers Motor Finance, MotoNovo Finance, and Moneybarn. PCP agreements typically involve balloon payments at the end of the contract term, where consumers have the option to pay off the remaining balance to own the motorcycle outright or return it.
The FCA Motor Finance Investigation
The FCA’s investigation into motor finance uncovered widespread issues with discretionary commission arrangements that were used by lenders and brokers between 6 April 2007 and 1 November 2024. These arrangements allowed intermediaries to receive additional payments based on the type of finance agreement chosen, leading to potential conflicts of interest and mis-selling practices. The investigation found that 12.1 million eligible agreements (FCA, March 2026) were affected across the UK, with total losses estimated at £7.5 billion (FCA, March 2026). On average, each consumer lost approximately £829 (FCA estimate).
How to Check Your Agreement Look for any reference to “discretionary commission” or "DCA" (Discretionary Commission Arrangement). check if your agreement was entered into during the relevant period from 6 April 2007 to 1 November 2024. If you find these elements in your contract, it is likely that your finance agreement has been affected by the mis-selling practices.
If you suspect that your Ducati Multistrada V4 finance agreement was mis-sold due to discretionary commission arrangements, you can complain directly to your lender without needing a claims management company. Common lenders such as Black Horse, Close Brothers Motor Finance, MotoNovo Finance, and Moneybarn have established processes for handling complaints related to the FCA investigation.
When lodging a complaint, ensure that you provide detailed information about the issues you encountered with your finance agreement. Your lender will review your case and determine if compensation is due based on the findings of the FCA investigation. You do not need a claims management company; many consumers have successfully resolved their disputes by communicating directly with their lenders.
Sources and References
- Financial Conduct Authority (FCA). "Motor Finance Discretionary Commission Arrangements." Retrieved from [relevant FCA page].
- Financial Ombudsman Service (FOS). "Complaints about motor finance agreements." Retrieved from [relevant FOS page].