The Toyota Land Cruiser is an iconic and versatile vehicle that has been widely popular among off-road enthusiasts and those seeking durability and reliability. During the period from 6 April 2007 to 1 November 2024, the Toyota Land Cruiser was commonly sold through
Personal Contract Purchase (PCP) and
Hire Purchase (HP) finance agreements. However, many owners of this vehicle may not be aware that these financing arrangements could have been part of a widespread mis-selling scandal involving
discretionary commission arrangements.
How the Toyota Land Cruiser Was Typically Financed
When purchasing a new or used Toyota Land Cruiser, buyers often opted for PCP and HP financing due to their manageable monthly payments. The typical finance amount ranged from £15,000 to £30,000, with most agreements extending over 36 to 48 months. Common lenders that provided finance for the Land Cruiser included
Black Horse, Barclays Partner Finance,
Close Brothers Motor Finance,
MotoNovo Finance, and
Santander Consumer Finance.
PCP agreements often featured a balloon payment at the end of the term, which was a large lump sum due if the buyer decided to keep the vehicle or trade it in. This final amount could significantly impact the total cost of ownership, especially if not fully understood by the customer at the time of purchase.
The FCA Motor Finance Investigation
In its investigation into motor finance arrangements, the Financial Conduct Authority (FCA) uncovered significant issues with discretionary commission arrangements used by lenders during vehicle sales. These arrangements allowed car dealers to earn extra commissions based on the type and terms of the financing agreement chosen by the customer. As a result, many customers were likely steered towards more expensive PCP deals instead of potentially cheaper HP agreements.
The FCA found that 12.1 million eligible agreements (FCA estimate) across various makes and models, including the Toyota Land Cruiser, were affected during this period. The total amount involved was approximately £7.5 billion (FCA, March 2026) (FCA, March 2026).
ensure that the date of your finance agreement falls within the period from 6 April 2007 to 1 November 2024. This is crucial because only agreements made during this timeframe are covered by the FCA's findings and subsequent regulatory actions.
If you suspect that your Toyota Land Cruiser finance agreement was affected by mis-selling practices, it’s important to know that you can complain directly to your lender without needing a
claims management company. Common lenders such as Black Horse, Barclays Partner Finance, Close Brothers Motor Finance, MotoNovo Finance, and Santander Consumer Finance all have dedicated customer service teams who can address your concerns.
When contacting your lender, provide them with the details of your finance agreement, any relevant dates, and evidence that suggests mis-selling occurred. You do not need a claims management company to handle this process; reaching out directly is both free and straightforward.
Sources and References
- Financial Conduct Authority (FCA). (2024). FCA Motor Finance Investigation.
- Office for National Statistics (ONS) Census 2021
- Toyota UK Official Website
Based on 14,801 MOT tests conducted in 2024 (source: DVSA anonymised test data), the Toyota Land Cruiser has a pass rate of 80.2%. This is close to the national average of 79.6%, meaning the Land Cruiser performs about average in MOT testing.
The Land Cruiser pass rate is slightly below the overall Toyota average of 82.8%. The average mileage at MOT for this model is 127,873 miles.
- MOT pass rate: 80.2%
- MOT failure rate: 19.8%
- Tests analysed: 14,801 (2024 DVSA data)
- Average mileage at test: 127,873 miles
- Toyota average pass rate: 82.8%
- National average pass rate: 79.6%
Data source: DVSA anonymised MOT test results 2024, published under the Open Government Licence v3.0.