The Toyota Aygo X was commonly sold on
Personal Contract Purchase (PCP) and
Hire Purchase (HP) finance agreements during the Financial Conduct Authority's (FCA) investigation period, which ran from 6 April 2007 to 1 November 2024. This investigation uncovered significant issues related to
discretionary commission arrangements that affected millions of consumers across various car models, including the Toyota Aygo X.
How the Toyota Aygo X was Typically Financed
The Toyota Aygo X is typically financed through Personal Contract Purchase (PCP) and Hire Purchase (HP) agreements with finance amounts ranging from £15,000 to £30,000. Common lenders for financing the Toyota Aygo X include
Black Horse, Barclays Partner Finance,
Close Brothers Motor Finance,
MotoNovo Finance, and
Santander Consumer Finance.
In PCP agreements, the loan term is usually 36 to 48 months, with a significant portion of the car's value deferred until the end of the agreement. This deferred amount is known as the balloon payment or Guaranteed Minimum Future Value (GMFV). If you decide to keep the Toyota Aygo X at the end of your PCP term, you would need to either make a final lump sum payment or arrange another finance deal.
The FCA Motor Finance Investigation
The FCA investigation uncovered that many motor finance agreements were sold through discretionary commission arrangements where lenders paid incentives to dealers for selling certain products. This practice potentially led to conflicts of interest and resulted in customers paying higher fees than they needed to. According to the FCA, 12.1 million eligible agreements (FCA estimate) were affected by these practices during the investigation period, with a total value of £7.5 billion (FCA, March 2026), leading to an FCA-estimated scheme average per eligible agreement: £829 (FCA estimate).
check if your agreement was made between 6 April 2007 and 1 November 2024. If you find any discrepancies or suspect that you were overcharged due to these practices, it is advisable to seek further advice from a financial expert or contact the
Financial Ombudsman Service (
FOS).
If you believe your Toyota Aygo X finance agreement was affected by discretionary commission arrangements and resulted in unfair charges, you can complain directly to your lender without needing a
claims management company. Common lenders that provide financing for the Toyota Aygo X include Black Horse, Barclays Partner Finance, Close Brothers Motor Finance, MotoNovo Finance, and Santander Consumer Finance.
When making a complaint, gather all relevant documentation such as finance agreements, bank statements, and any correspondence with your lender. Submit your complaint in writing or through their online platform, detailing the issues you have encountered and requesting a full investigation into potential mis-selling practices.
You do not need a claims management company to make this process easier; many lenders offer free dispute resolution services that can help you address concerns directly without additional costs.
Sources and References
- Financial Conduct Authority (FCA)
- Office for National Statistics Census 2021
- Financial Ombudsman Service (FOS)
Based on 187,018 MOT tests conducted in 2024 (source: DVSA anonymised test data), the Toyota Aygo has a pass rate of 82.6%. This is close to the national average of 79.6%, meaning the Aygo performs about average in MOT testing.
The Aygo pass rate is in line with the overall Toyota average of 82.8%. The average mileage at MOT for this model is 54,214 miles.
- MOT pass rate: 82.6%
- MOT failure rate: 17.4%
- Tests analysed: 187,018 (2024 DVSA data)
- Average mileage at test: 54,214 miles
- Toyota average pass rate: 82.8%
- National average pass rate: 79.6%
Data source: DVSA anonymised MOT test results 2024, published under the Open Government Licence v3.0.