The Porsche Macan was commonly sold on
Personal Contract Purchase (PCP) and
Hire Purchase (HP) finance agreements during the Financial Conduct Authority's (FCA) investigation period, which ran from 6 April 2007 to 1 November 2024. This period saw a significant number of motor finance agreements being scrutinised for potential mis-selling practices.
How the Porsche Macan was Typically Financed
Porsche Macans were often financed through PCP or HP agreements, typically ranging from £15,000 to £30,000. Commonly used lenders during this period include
Black Horse, Barclays Partner Finance,
Close Brothers Motor Finance,
MotoNovo Finance, and
Santander Consumer Finance. The typical term for a PCP agreement was 36 to 48 months, with a balloon payment at the end of the contract representing a significant portion of the car's value.
In PCP agreements, consumers would pay monthly instalments over an agreed period while retaining ownership of the vehicle until the final balloon payment is made. If they chose not to purchase the car outright or refinance it, they would return the vehicle to the lender at the end of the term. The balloon payment was often a substantial sum, typically between 25% and 30% of the initial loan amount.
The FCA Motor Finance Investigation
The Financial Conduct Authority (FCA) conducted an investigation into motor finance agreements during the specified period, focusing on
discretionary commission arrangements between lenders and dealerships. These practices raised concerns about whether consumers were being adequately informed about their financing options and whether they received fair deals. According to the FCA’s findings, 12.1 million eligible agreements (FCA, March 2026) by these mis-selling practices (FCA estimate), with a total value of £7.5 billion (FCA, March 2026) and an average impact per agreement of £829 (FCA estimate).
How to Check Your Agreement Look for specific terms such as "discretionary commission arrangements" or references to DCA (Discretionary Commission Arrangements). check if your agreement was made between 6 April 2007 and 1 November 2024.
If the finance deal was arranged through a dealership that received discretionary commissions from lenders like Black Horse, Barclays Partner Finance, Close Brothers Motor Finance, MotoNovo Finance, or Santander Consumer Finance during this period, your agreement could be one of those affected by the investigation. It is essential to understand the terms and conditions clearly, particularly around any additional costs or hidden fees.
If you suspect that your Porsche Macan finance agreement was mis-sold due to discretionary commission arrangements, you can complain directly to your lender without needing a
claims management company. Common lenders for Porsche Macans include Black Horse, Barclays Partner Finance, Close Brothers Motor Finance, MotoNovo Finance, and Santander Consumer Finance.
To initiate the complaint process, contact your lender’s customer service department or visit their website for guidance on submitting a formal complaint. Provide detailed information about any issues you encountered with your finance agreement, including dates, amounts involved, and any correspondence you have received from the lender. Be thorough in documenting all communications to support your case.
You do not need a claims management company to handle your complaint; most lenders provide free services for addressing consumer concerns directly. If your initial complaint is not resolved satisfactorily, you can escalate it to the
Financial Ombudsman Service (
FOS) for further review and resolution.
Sources and References
- FCA estimates on affected agreements: 12.1 million eligible agreements (FCA, March 2026), £7.5 billion (FCA, March 2026) total (FCA estimate), £829 average per eligible agreement
- Common finance lenders for Porsche Macan: Black Horse, Barclays Partner Finance, Close Brothers Motor Finance, MotoNovo Finance, Santander Consumer Finance
- Financial Conduct Authority investigations and findings (FCA)
Based on 30,180 MOT tests conducted in 2024 (source: DVSA anonymised test data), the Porsche Macan has a pass rate of 92.8%. This is above the national average of 79.6%, meaning the Macan performs well in MOT testing.
The Macan pass rate is better than the overall Porsche average of 89.4%. The average mileage at MOT for this model is 47,500 miles.
- MOT pass rate: 92.8%
- MOT failure rate: 7.2%
- Tests analysed: 30,180 (2024 DVSA data)
- Average mileage at test: 47,500 miles
- Porsche average pass rate: 89.4%
- National average pass rate: 79.6%
Data source: DVSA anonymised MOT test results 2024, published under the Open Government Licence v3.0.