The Porsche Cayenne Coupe was commonly sold on
Personal Contract Purchase (PCP) and
Hire Purchase (HP) finance agreements during the FCA investigation period from 6 April 2007 to 1 November 2024. Was your Cayenne Coupe financed under a similar agreement? If so, it's important to understand how these financial products were marketed and whether they might have been mis-sold.
How the Porsche Cayenne Coupe was Typically Financed
The Porsche Cayenne Coupe is a high-performance luxury vehicle that often requires substantial financing. During the investigation period, PCP agreements for this model typically ranged from £15,000 to £30,000 over terms of 36 to 48 months. This finance arrangement allowed buyers to make lower monthly payments and save up a lump sum (balloon payment) at the end of the term, often with the option to buy or return the vehicle.
Common lenders for Porsche vehicles during this period included
Black Horse, Barclays Partner Finance,
Close Brothers Motor Finance,
MotoNovo Finance, and
Santander Consumer Finance. These lenders were part of
discretionary commission arrangements that allowed dealers to receive additional payments from finance providers based on the size and volume of their loan portfolios.
The FCA Motor Finance Investigation
The Financial Conduct Authority (FCA) launched a major investigation into motor finance agreements, revealing widespread mis-selling practices during the period from 6 April 2007 to 1 November 2024. Their findings showed that over 12.1 million eligible agreements (FCA, March 2026) by these issues (FCA estimate), with consumers collectively losing an estimated £7.5 billion (FCA, March 2026) and individual losses averaging around £829 (FCA estimate).
The investigation uncovered that discretionary commission arrangements allowed dealers to receive additional payments from finance providers based on the size and volume of their loan portfolios. This led to a conflict of interest, as dealers might have recommended higher-cost or unsuitable finance products to maximise their own earnings.
How to Check Your Agreement You should review the terms of your agreement for any mention of a "DCA" (Discretionary Commission Arrangement) or similar terminology indicating that the finance provider paid additional commissions to the dealership.
The key dates to consider are from 6 April 2007 when discretionary commission arrangements were first introduced and up until 1 November 2024, when the FCA investigation concluded. If your agreement falls within this period and includes any suspicious terms or conditions related to extra payments for the dealer, you should investigate further.
If you suspect that your Porsche Cayenne Coupe finance agreement was mis-sold due to a discretionary commission arrangement, you can complain directly to your lender without needing to use a
claims management company. Common lenders associated with Porsche vehicles include Black Horse, Barclays Partner Finance, Close Brothers Motor Finance, MotoNovo Finance, and Santander Consumer Finance.
To start the complaint process, gather all relevant documentation such as your finance agreement, payments made, and any correspondence with the dealership. Contact your lender's customer service department to initiate a formal complaint. You do not need a claims management company; you can handle everything directly through your lender for free.
Sources and References
- Financial Conduct Authority (FCA). "Motor Finance Investigation." FCA estimate.
- Office for National Statistics (ONS) Census 2021
- Financial Ombudsman Service (FOS)
Based on 28,738 MOT tests conducted in 2024 (source: DVSA anonymised test data), the Porsche Cayenne has a pass rate of 88.1%. This is above the national average of 79.6%, meaning the Cayenne performs well in MOT testing.
The Cayenne pass rate is in line with the overall Porsche average of 89.4%. The average mileage at MOT for this model is 79,169 miles.
- MOT pass rate: 88.1%
- MOT failure rate: 11.9%
- Tests analysed: 28,738 (2024 DVSA data)
- Average mileage at test: 79,169 miles
- Porsche average pass rate: 89.4%
- National average pass rate: 79.6%
Data source: DVSA anonymised MOT test results 2024, published under the Open Government Licence v3.0.