The Porsche Cayenne was commonly sold on
Personal Contract Purchase (PCP) and
Hire Purchase (HP) finance agreements during the period from 6 April 2007 to 1 November 2024, which is under investigation by the Financial Conduct Authority (FCA). This investigation targets
discretionary commission arrangements that may have led to motor finance mis-selling practices affecting millions of consumers across the UK.
How the Porsche Cayenne was Typically Financed
During the period in question, a typical Porsche Cayenne would often be financed through PCP agreements ranging from £15,000 to £30,000 with terms lasting 36 to 48 months. Common lenders for financing Porsche Cayennes included
Black Horse, Barclays Partner Finance,
Close Brothers Motor Finance,
MotoNovo Finance, and
Santander Consumer Finance.
PCP agreements often come with a balloon payment at the end of the term, which can be expensive if not planned for properly. This means that customers might face substantial costs to either return the car or purchase it outright at the end of their finance agreement. If consumers did not understand these terms clearly, they could find themselves in financial difficulty.
The FCA Motor Finance Investigation
The FCA investigation found that discretionary commission arrangements between motor finance lenders and dealerships may have led to mis-selling practices affecting a significant number of agreements. 12.1 million eligible agreements (FCA, March 2026) by such practices during the investigation period (FCA estimate). These agreements involved an estimated total value of £7.5 billion (FCA, March 2026), with each consumer potentially facing average costs of £829 due to these issues (FCA estimate).
The FCA's findings indicate that discretionary commissions could have incentivised dealerships to push customers towards more expensive finance products rather than the most suitable options for their needs and financial circumstances.
check the dates of your finance agreement to ensure they fall within the period from 6 April 2007 to 1 November 2024. This is crucial because agreements outside this timeframe would not be covered by the current investigation findings.
If you suspect that your Porsche Cayenne finance agreement was mis-sold due to discretionary commission arrangements, it is important to gather evidence first before contacting your lender. Evidence could include copies of your loan or credit agreements, any relevant correspondence with the dealership, and documentation detailing any financial difficulties resulting from the agreement.
Once you have compiled this evidence, you can contact your lender directly for free. Common lenders such as Black Horse, Barclays Partner Finance, Close Brothers Motor Finance, MotoNovo Finance, and Santander Consumer Finance all offer complaint procedures that do not require payment or assistance from a
claims management company.
You should explain the nature of your concerns clearly and provide any evidence you have gathered to support your case. The lender is required by law to handle complaints in a fair and timely manner without charging you for this service.
Sources and References
- Financial Conduct Authority (FCA). "Motor Finance Investigation." FCA, 2024.
- Office for National Statistics Census (ONS Census 2021)
Based on 28,738 MOT tests conducted in 2024 (source: DVSA anonymised test data), the Porsche Cayenne has a pass rate of 88.1%. This is above the national average of 79.6%, meaning the Cayenne performs well in MOT testing.
The Cayenne pass rate is in line with the overall Porsche average of 89.4%. The average mileage at MOT for this model is 79,169 miles.
- MOT pass rate: 88.1%
- MOT failure rate: 11.9%
- Tests analysed: 28,738 (2024 DVSA data)
- Average mileage at test: 79,169 miles
- Porsche average pass rate: 89.4%
- National average pass rate: 79.6%
Data source: DVSA anonymised MOT test results 2024, published under the Open Government Licence v3.0.