The Nissan e-NV200, a popular electric vehicle designed for business use, was commonly sold on
Personal Contract Purchase (PCP) and
Hire Purchase (HP) finance agreements during the Financial Conduct Authority's (FCA) investigation period from 6 April 2007 to 1 November 2024. This investigation uncovered significant issues related to motor finance mis-selling, particularly concerning
discretionary commission arrangements that benefited lenders at the expense of consumers.
How the Nissan e-NV200 was Typically Financed
During its peak sales period, many buyers financed their Nissan e-NV200 through PCP or HP agreements. Typical finance amounts ranged from £15,000 to £30,000 for a term of 36 to 48 months. Common lenders who provided financing for the e-NV200 included
Black Horse, Barclays Partner Finance,
Close Brothers Motor Finance,
MotoNovo Finance, and
Santander Consumer Finance.
PCP agreements typically involved a deposit followed by monthly payments over the agreed period. At the end of the term, customers had the option to either buy the vehicle outright for a balloon payment or return it to the lender. Balloon payments are often higher than expected due to residual value assumptions that may not reflect market realities.
The FCA Motor Finance Investigation
The FCA investigation into motor finance practices revealed that many lenders were involved in discretionary commission arrangements with dealerships and brokers. These commissions could be adjusted based on sales performance, which incentivised the sale of more profitable products such as PCP agreements over less lucrative ones like HP. As a result, consumers might have been sold finance deals that did not meet their financial needs or were unnecessarily expensive.
The investigation found that 12.1 million eligible agreements (FCA, March 2026) had been affected by these practices from the start of April 2007 to November 2024, with an estimated total value of £7.5 billion (FCA, March 2026). The average mis-sold agreement was worth around £829 (FCA estimate).
review the dates on your finance contract. If it falls within the period from 6 April 2007 to 1 November 2024 and you suspect that you were not given full information about alternative financing options or faced undue pressure to choose a more expensive deal, there is potential for your agreement to be reviewed.
If you believe your Nissan e-NV200 finance agreement may have been mis-sold due to the FCA investigation findings, you can complain directly to your lender without needing a
claims management company. Common lenders for the e-NV200 include Black Horse, Barclays Partner Finance, Close Brothers Motor Finance, MotoNovo Finance, and Santander Consumer Finance.
Your complaint should outline why you think the finance agreement was mis-sold and provide any relevant documentation such as your finance contract or correspondence with dealerships. You do not need a claims management company to handle this process; lenders are required by law to respond to complaints promptly and fairly.
Sources and References
- Financial Conduct Authority (FCA). "Motor Finance Market Study." FCA, 2024.
- Office for National Statistics (ONS) Census 2021.
Based on 29,299 MOT tests conducted in 2024 (source: DVSA anonymised test data), the Nissan Nv200 has a pass rate of 71.7%. This is below the national average of 79.6%, meaning the Nv200 has a higher-than-average failure rate in MOT testing.
The Nv200 pass rate is slightly below the overall Nissan average of 77.7%. The average mileage at MOT for this model is 96,965 miles.
- MOT pass rate: 71.7%
- MOT failure rate: 28.3%
- Tests analysed: 29,299 (2024 DVSA data)
- Average mileage at test: 96,965 miles
- Nissan average pass rate: 77.7%
- National average pass rate: 79.6%
Data source: DVSA anonymised MOT test results 2024, published under the Open Government Licence v3.0.