The MG ZS EV, a popular electric vehicle (EV) model in the UK market, was commonly sold on
Personal Contract Purchase (PCP) and
Hire Purchase (HP) finance agreements during the period from 6 April 2007 to 1 November 2024. These financial arrangements were often facilitated by major lenders such as
[Black Horse](https://mlj.org.uk/lenders/black-horse), Barclays Partner Finance,
Close Brothers Motor Finance,
[MotoNovo](https://mlj.org.uk/lenders/motonovo-finance) Finance, and
[Santander Consumer Finance](https://mlj.org.uk/lenders/santander-consumer-finance). The FCA's investigation into motor finance mis-selling has shed light on the practices surrounding these agreements, revealing significant issues that may affect many MG ZS EV owners.
How the MG ZS EV was Typically Financed
The typical financing options for an MG ZS EV included Personal Contract Purchase (PCP) and Hire Purchase (HP), with loan amounts ranging from £15,000 to £30,000. PCP agreements often spanned 36-48 months, allowing customers to make lower monthly payments compared to HP plans by including a significant balloon payment at the end of the term. This balloon payment represented a large portion of the car's residual value and was required if the borrower wished to own or lease another vehicle from the same finance company.
In addition to these standard financing methods, several leading lenders such as Black Horse, Barclays Partner Finance, Close Brothers Motor Finance, MotoNovo Finance, and Santander Consumer Finance were commonly involved in providing MG ZS EV finance. These companies often structured deals with
discretionary commission arrangements (DCAs), which could lead to inflated costs for consumers if mis-sold.
The FCA Motor Finance Investigation
The Financial Conduct Authority's (FCA) investigation into motor finance mis-selling has uncovered that 12.1 million eligible agreements (FCA, March 2026) by practices involving DCAs during the specified period (6 April 2007 to 1 November 2024). These agreements collectively involved £7.5 billion (FCA, March 2026) in total and resulted in an average overcharge of £829 per borrower (FCA estimate).
The investigation revealed that lenders had been using DCAs to receive additional payments when customers chose certain finance products, leading some consumers to pay more than necessary for their MG ZS EVs. These practices were often not transparently disclosed to borrowers, which has led many to question the fairness and legality of such arrangements.
consider the dates of your finance agreement-agreements made between 6 April 2007 and 1 November 2024 are within the scope of the FCA investigation. If you notice any discrepancies in the costs outlined during the initial financing process compared to what was ultimately charged, it might be worth investigating further.
If you suspect that your MG ZS EV finance agreement has been mis-sold due to DCAs or other issues, you can complain directly to your lender at no cost. Common lenders involved in financing MG ZS EVs include Black Horse, Barclays Partner Finance, Close Brothers Motor Finance, MotoNovo Finance, and Santander Consumer Finance.
When lodging a complaint, be sure to gather all relevant documentation, including finance agreement details, payment records, and any correspondence with the lender or dealership. You do not need a
claims management company; you can handle this process yourself through your lender's customer service channels.
Sources and References
- Financial Conduct Authority (FCA). "Motor Finance Market Investigation: Final Report". FCA estimate.
- Financial Ombudsman Service (FOS). Various reports and guidelines on motor finance complaints.
MG Zs [MOT Pass Rate](https://mlj.org.uk/tools/mot-statistics)
Based on 17,479 MOT tests conducted in 2024 (source: DVSA anonymised test data), the MG Zs has a pass rate of 83.6%. This is above the national average of 79.6%, meaning the Zs performs well in MOT testing.
The Zs pass rate is in line with the overall MG average of 85.4%. The average mileage at MOT for this model is 39,509 miles.
- MOT pass rate: 83.6%
- MOT failure rate: 16.4%
- Tests analysed: 17,479 (2024 DVSA data)
- Average mileage at test: 39,509 miles
- MG average pass rate: 85.4%
- National average pass rate: 79.6%
Data source: DVSA anonymised MOT test results 2024, published under the Open Government Licence v3.0.