Was your Jaguar I-Pace purchased on a PCP or HP finance agreement between 6 April 2007 to 1 November 2024? If so, it may have been part of the Financial Conduct Authority's (FCA) investigation into motor finance mis-selling. The Jaguar I-Pace was commonly sold using
Personal Contract Purchase (PCP) and
Hire Purchase (HP) agreements during this period, with typical finance amounts ranging from £15,000 to £30,000 over 36 to 48 months.
How the Jaguar I-Pace Was Typically Financed
The Jaguar I-Pace was often financed through Personal Contract Purchase (PCP) and Hire Purchase (HP) agreements during its tenure in the market. Common finance lenders for this model included
Black Horse, Barclays Partner Finance,
Close Brothers Motor Finance,
MotoNovo Finance, and
Santander Consumer Finance. Under PCP terms, customers would pay a deposit upfront followed by monthly instalments over 36 to 48 months. At the end of the agreement, they could return the car or choose to buy it out through a balloon payment, which is often a significant portion of the original purchase price.
The FCA Motor Finance Investigation
The FCA investigation revealed that many PCP and HP agreements were sold with
discretionary commission arrangements that benefitted lenders at the expense of consumers. These arrangements led to overcharging on finance deals across millions of transactions. According to the FCA, 12.1 million eligible agreements (FCA, March 2026) were affected during this period, resulting in an estimated £7.5 billion (FCA, March 2026) total overcharge (FCA estimate). The average amount per agreement was approximately £829 (FCA estimate).
How to Check Your Agreement Key indicators include unusually high interest rates or additional fees not clearly explained in your contract. Pay special attention to the dates when your agreement was signed and whether it falls within the period from 6 April 2007 to 1 November 2024.
If you notice discrepancies, look for a term called "Discretionary
Commission Arrangement" (DCA) or similar language that suggests commission-based incentives. If these terms are present in your documentation and match the timeframe of the FCA investigation, there is a high likelihood that you were overcharged on your finance agreement.
If you suspect that your Jaguar I-Pace finance agreement was mis-sold due to discretionary commission arrangements, you can complain directly to your lender at no cost. Common lenders for the Jaguar I-Pace include Black Horse, Barclays Partner Finance, Close Brothers Motor Finance, MotoNovo Finance, and Santander Consumer Finance.
When lodging a complaint, provide detailed evidence of any overcharges or discrepancies noted in your finance agreement. Be sure to follow up with your lender within 30 days if you do not receive a response regarding your concerns. You do not need a
claims management company; the process can be managed independently and at no cost to you.
Sources and References
- Financial Conduct Authority (FCA) estimates on affected agreements, total overcharges, and average amounts.
- Financial Ombudsman Service (FOS) guidelines for finance disputes.
- Office for National Statistics (ONS) Census 2021.
Based on 13,595 MOT tests conducted in 2024 (source: DVSA anonymised test data), the Jaguar I-Pace has a pass rate of 93.5%. This is above the national average of 79.6%, meaning the I-Pace performs well in MOT testing.
The I-Pace pass rate is better than the overall Jaguar average of 84.1%. The average mileage at MOT for this model is 36,098 miles.
- MOT pass rate: 93.5%
- MOT failure rate: 6.5%
- Tests analysed: 13,595 (2024 DVSA data)
- Average mileage at test: 36,098 miles
- Jaguar average pass rate: 84.1%
- National average pass rate: 79.6%
Data source: DVSA anonymised MOT test results 2024, published under the Open Government Licence v3.0.