Infiniti car finance in Somerset has been affected by the widespread mis-selling scandal that began on 6 April 2007 and extended to 1 November 2024. According to ONS Census data, Somerset is home to approximately 572,000 residents (ONS Census 2021), with an estimated 54,054 individuals potentially impacted by motor finance mis-selling in the region (FCA estimate). This means that residents who purchased Infiniti cars on Personal Contract Purchase (PCP) or Hire Purchase (HP) agreements during this period could be covered by the FCA redress scheme.
Infiniti Car Finance in Somerset
Local residents in Somerset commonly financed their Infiniti vehicles through PCP and HP plans, which were often facilitated by major lenders such as Lloyds Bank, Santander, and Capital One. These financing methods allowed individuals to drive a new Infiniti without upfront payment, making them popular choices among car buyers in the area.
How Somerset Residents Can Check Their Infiniti Finance Agreement
Somerset residents who suspect they might have been affected by motor finance mis-selling should review their Infiniti car finance agreement carefully. Key elements to look for include the terms and conditions of the loan, any early repayment charges, and whether there was a
discretionary commission arrangement (DCA) in place. Additionally, it is important to note the dates when the agreement was signed and if the lender failed to disclose any additional costs or fees.
Complaining to Your Lender for Free
Somerset residents who believe their Infiniti car finance agreement may have been mis-sold can
complain directly to their lender without needing a
claims management company. The process is straightforward: start by gathering all relevant documents and summarising your concerns in writing. You do not need a claims management company; you can handle the complaint yourself at no cost.
Here’s how to proceed:
- Gather Evidence: Collect copies of your finance agreement, any correspondence with the lender, and documentation that outlines the issues.
- Write Your Complaint: Clearly state what happened and why you believe it was a mis-selling incident. Include dates and specific details.
- Submit Your Complaint: Send your complaint to the lender via email or post. Keep copies of all documents submitted.
- Follow Up: If you do not receive a response within eight weeks, escalate the issue by writing to the Financial Ombudsman Service (FOS) for further investigation.
You can complain directly to your lender for free and avoid unnecessary fees associated with claims management companies. Remember, the FCA estimates that 12.1 million eligible agreements (FCA, March 2026) across the UK were affected, resulting in a total of £7.5 billion (FCA, March 2026) being mis-sold (FCA, March 2026).
Sources and References
- Financial Conduct Authority (FCA)
- Office for National Statistics (ONS) Census 2021
- Financial Ombudsman Service (FOS)
Infiniti Finance Claims in Somerset
With a population of approximately 570,000, an estimated 119,104 motor finance agreements in Somerset may have been affected by discretionary commission arrangements (FCA estimate). Eligible motor finance agreements run from 6 April 2007 to 1 November 2024 (FCA, March 2026).