The Hyundai i30 Tourer was commonly sold on
Personal Contract Purchase (PCP) and
Hire Purchase (HP) finance agreements during the Financial Conduct Authority’s (FCA) investigation period, which spans from 6 April 2007 to 1 November 2024. This period saw widespread concerns about motor finance mis-selling practices, leading to a significant number of affected consumers seeking redress.
How the Hyundai i30 Tourer was Typically Financed
The Hyundai i30 Tourer is often financed through Personal Contract Purchase (PCP) agreements, which typically cover terms ranging from 36 to 48 months. The typical finance amount for an i30 Tourer ranges between £15,000 and £30,000. Common lenders providing finance for the Hyundai i30 Tourer include
Black Horse, Barclays Partner Finance,
Close Brothers Motor Finance,
MotoNovo Finance, and
Santander Consumer Finance.
PCP agreements often involve a balloon payment at the end of the term, which can be challenging if you decide to return the vehicle or purchase it outright. The choice between returning the car, purchasing it, or trading up is influenced by the final balloon payment and the current market value of the vehicle.
The FCA Motor Finance Investigation
The FCA launched an investigation into motor finance practices in response to concerns about
discretionary commission arrangements (DCAs) that were prevalent among lenders and manufacturers. These arrangements allowed dealerships to earn commissions based on the type of finance agreement chosen by customers, potentially leading to mis-selling where higher-commission deals were pushed despite not being the best option for the customer.
The investigation uncovered that 12.1 million eligible agreements (FCA, March 2026) across various car models, including the Hyundai i30 Tourer, were affected. The total amount involved in these agreements was estimated at £7.5 billion (FCA, March 2026), with an FCA-estimated average per eligible agreement of £829. This investigation aimed to ensure that consumers received fair and transparent finance offers without being misled by aggressive sales tactics.
How to Check Your Agreement Key indicators include:
- Relevant Dates: Agreements issued between 6 April 2007 and 1 November 2024.
- Discretionary Commission Arrangements (DCAs): Look for any mention of DCAs or similar arrangements that allowed dealers to earn commissions based on the type of finance agreement chosen.
If you find these elements in your agreement, there is a possibility that you were part of the FCA's investigation and may be eligible for redress. It’s important to review your documentation carefully and compare it against the criteria set out by the FCA.
If you believe your Hyundai i30 Tourer finance agreement was mis-sold, you can complain directly to your lender without needing a
claims management company. Common lenders associated with the Hyundai i30 Tourer include Black Horse, Barclays Partner Finance, Close Brothers Motor Finance, MotoNovo Finance, and Santander Consumer Finance.
You do not need a claims management company to handle your complaint; most financial institutions have dedicated teams set up to address complaints related to motor finance mis-selling. By contacting your lender directly, you can initiate the process without incurring additional fees or commissions that claims companies might charge.
Sources and References
- FCA: Financial Conduct Authority (FCA estimate)
- ONS Census 2021
- Motor Finance Association (MFA)
Based on 111,288 MOT tests conducted in 2024 (source: DVSA anonymised test data), the Hyundai I30 has a pass rate of 75.7%. This is below the national average of 79.6%, meaning the I30 has a higher-than-average failure rate in MOT testing.
The I30 pass rate is slightly below the overall Hyundai average of 81.4%. The average mileage at MOT for this model is 79,779 miles.
- MOT pass rate: 75.7%
- MOT failure rate: 24.3%
- Tests analysed: 111,288 (2024 DVSA data)
- Average mileage at test: 79,779 miles
- Hyundai average pass rate: 81.4%
- National average pass rate: 79.6%
Data source: DVSA anonymised MOT test results 2024, published under the Open Government Licence v3.0.