Hyundai car finance has been widely used in Hampshire since 2007, where many residents have opted for Personal Contract Purchase (PCP) and Hire Purchase (HP) agreements to acquire their vehicles. The Office for National Statistics (ONS) Census 2021 estimates that Hampshire's population is approximately 1.4 million people, with around 9% potentially affected by motor finance mis-selling issues between April 6, 2007, and November 1, 2024, according to FCA figures.
Hyundai Car Finance in Hampshire
Local residents in Hampshire commonly financed their Hyundai cars through PCP or HP agreements. Common lenders for Hyundai vehicles include manufacturers' finance arms such as Hyundai Motor Finance UK Ltd., alongside other major lenders like Santander and Lloyds Bank. These financial products often come with additional costs such as maintenance packages, which can be significant over the term of the agreement.
How Hampshire Residents Can Check Their Hyundai Finance Agreement
Hampshire residents who financed their Hyundai cars need to review their finance agreements carefully. Key aspects to examine include interest rates, total cost of credit, and any discretionary commission arrangements (DCAs) that might have been included. DCAs are additional charges that may not be clearly explained in the agreement but can significantly impact the overall cost of financing.
Residents should also check for any dates related to the start and end of their finance agreements, as well as when they were originally signed. These key dates help determine whether the agreement falls within the FCA's estimated period from April 6, 2007, to November 1, 2024, which covers around 132,300 residents in Hampshire (FCA estimate).
Complaining to Your Lender for Free
Hampshire residents who suspect they have been mis-sold their Hyundai car finance agreement can complain directly to their lender at no cost. The process is straightforward and does not require the services of a claims management company. Here’s how it works:
- Gather Documentation: Collect all relevant documents, including your finance agreement, payment receipts, and any correspondence with the lender.
- Review Terms and Conditions: Revisit the terms and conditions to identify discrepancies or issues that may have led to mis-selling.
- Contact Your Lender: Reach out to Hyundai Motor Finance UK Ltd., Santander, or another relevant lender directly via phone or email. Explain your concerns clearly and provide evidence of any potential mis-selling.
- Follow Up: Keep detailed records of all communication with the lender and follow up regularly until you receive a response.
You do not need a claims management company to handle this process. The Financial Ombudsman Service (FOS) provides an additional layer of support if your complaint is unresolved, ensuring that you have recourse beyond direct interaction with the lender.
Sources and References
- FCA figures: 12.1 million eligible agreements (FCA, March 2026)
- £7.5 billion (FCA, March 2026) total mis-selling (FCA estimate)
- £829 average per eligible agreement compensation per claimant (FCA estimate)
- Hampshire population of approximately 1,400,000 (ONS Census 2021)
Hyundai Finance Claims in Hampshire
With a population of approximately 1,800,000, an estimated 376,119 motor finance agreements in Hampshire may have been affected by discretionary commission arrangements (FCA estimate). Eligible motor finance agreements run from 6 April 2007 to 1 November 2024 (FCA, March 2026).
Hyundai Safety Recalls
Hyundai has had 132 safety recalls across 58 models, according to the DVSA Vehicle Safety Branch. The most recalled models are: Santa Fe (18 recalls), I30 (10 recalls), Sonata (6 recalls), Tucson (6 recalls), Tucson Nx4E (6 recalls). Check if your Hyundai has an outstanding recall.