Was your Honda Jazz sold to you on a
Personal Contract Purchase (PCP) or
Hire Purchase (HP) agreement during the period from 6 April 2007 to 1 November 2024? If so, it may have been part of the Financial Conduct Authority's (FCA) motor finance investigation. The FCA found that some dealerships and lenders engaged in unfair practices, affecting millions of agreements across various makes and models, including popular vehicles like the Honda Jazz.
How the Honda Jazz was Typically Financed
The Honda Jazz has long been a favorite among UK drivers for its affordability and practicality, making it an ideal candidate for financing options such as PCP and HP. During the investigation period, typical finance amounts ranged from £15,000 to £30,000. Common lenders providing finance for the Honda Jazz included
Black Horse, Barclays Partner Finance,
Close Brothers Motor Finance,
MotoNovo Finance, and
Santander Consumer Finance.
For PCP agreements, terms often lasted 36 to 48 months with balloon payments at the end of the term. These balloon payments represent a lump sum that must be paid to keep ownership of the car or trade it in for another vehicle. This structure can be attractive due to lower monthly payments but may result in higher overall costs if not managed carefully.
The FCA Motor Finance Investigation
In 2019, the FCA launched an investigation into motor finance agreements entered between April 6, 2007, and November 1, 2024. This inquiry uncovered a widespread issue:
discretionary commission arrangements (DCAs) which allowed lenders to offer additional commissions to dealers for selling higher-cost products like PCP deals with larger balloon payments.
The investigation concluded that 12.1 million eligible agreements (FCA, March 2026) by these practices (FCA estimate). The total estimated value of these agreements was £7.5 billion (FCA, March 2026), with an average loss per agreement estimated at around £829 (FCA estimate).
How to Check Your Agreement Look for any mention of discretionary commission arrangements or "DCA." check the dates on your agreement; it must have been issued between 6 April 2007 and 1 November 2024 to be eligible.
If you find that your Honda Jazz was financed under a PCP plan with potentially higher costs due to DCAs, you may have grounds for complaint. Common lenders like Black Horse, Barclays Partner Finance, Close Brothers Motor Finance, MotoNovo Finance, and Santander Consumer Finance were involved in these agreements.
If your Honda Jazz finance agreement was affected by the FCA's findings, you can complain directly to your lender without needing a
claims management company. Common lenders such as Black Horse, Barclays Partner Finance, Close Brothers Motor Finance, MotoNovo Finance, and Santander Consumer Finance all have customer services teams dedicated to handling complaints.
Start by gathering relevant documents from your finance agreement and any correspondence with the lender or dealership. Write a formal letter outlining your concerns and request a review of your case. Be sure to include specific details about how you believe DCAs may have impacted your agreement.
You do not need a claims management company to handle this process; it can be done directly at no cost through your lender's official channels. Many lenders provide detailed guides on their websites for submitting complaints, making the process straightforward and accessible.
Sources and References
- Financial Conduct Authority (FCA). "Motor Finance Investigation." FCA estimate.
- Financial Ombudsman Service (FOS). Various reports and guidelines related to motor finance disputes.
- Honda UK. Official website and marketing materials for the Honda Jazz model.
- ONS Census 2021. Data on vehicle ownership in the United Kingdom.
By following these steps, you can address any concerns about your Honda Jazz finance agreement and seek fair resolution directly from your lender without additional costs or third-party involvement.
Based on 229,278 MOT tests conducted in 2024 (source: DVSA anonymised test data), the Honda Jazz has a pass rate of 81.4%. This is close to the national average of 79.6%, meaning the Jazz performs about average in MOT testing.
The Jazz pass rate is in line with the overall Honda average of 82.7%. The average mileage at MOT for this model is 65,855 miles.
- MOT pass rate: 81.4%
- MOT failure rate: 18.6%
- Tests analysed: 229,278 (2024 DVSA data)
- Average mileage at test: 65,855 miles
- Honda average pass rate: 82.7%
- National average pass rate: 79.6%
Data source: DVSA anonymised MOT test results 2024, published under the Open Government Licence v3.0.