Honda CR-V Motor Finance - Owner Information | MLJ.org.uk

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Honda CR-V Motor Finance - Owner Information | MLJ.org.uk

Last updated: 27 February 2026

The Honda CR-V was commonly sold on Personal Contract Purchase (PCP) and Hire Purchase (HP) finance agreements during the Financial Conduct Authority's (FCA) investigation period, which began on 6 April 2007 and concluded on 1 November 2024. This investigation focused on discretionary commission arrangements that may have led to mis-selling practices in motor finance.

How the Honda CR-V was Typically Financed

During the FCA investigation period, the Honda CR-V was typically financed through PCP agreements with terms ranging from £15,000 to £30,000 over a period of 36 to 48 months. Common lenders for Honda dealerships included Black Horse, Barclays Partner Finance, Close Brothers Motor Finance, MotoNovo Finance, and Santander Consumer Finance. PCP agreements typically involve an initial deposit followed by monthly payments, with a final balloon payment due at the end of the term or when the vehicle is returned to the finance company. The balloon payment represents the residual value of the car at the end of the contract and can be significant for high-end models like the Honda CR-V.

The FCA Motor Finance Investigation

The FCA investigation into motor finance practices uncovered that discretionary commission arrangements between lenders and dealerships may have led to mis-selling issues affecting millions of consumers. 12.1 million eligible agreements (FCA, March 2026) impacted by these practices (FCA estimate), with a total estimated loss of £7.5 billion (FCA, March 2026) across all affected customers (FCA estimate). On average, each customer lost around £829 due to misleading or unfair sales tactics (FCA estimate). These arrangements allowed dealerships to receive additional payments from lenders for steering customers towards more expensive finance products that were not necessarily in the best interest of the consumer. This practice could have led to higher monthly payments and increased overall costs for individuals financing their Honda CR-Vs. You can also check the dates of your financing arrangement. Agreements signed between 6 April 2007 and 1 November 2024 fall within the scope of the FCA investigation. If you suspect that your agreement was affected, you should gather all relevant documentation, including loan agreements, payment records, and any correspondence with your lender.

How to Complain Directly to Your Lender for Free

If you believe your Honda CR-V finance agreement was mis-sold due to a discretionary commission arrangement, you can complain directly to the lenders mentioned above without needing to use a claims management company. Common lenders include Black Horse, Barclays Partner Finance, Close Brothers Motor Finance, MotoNovo Finance, and Santander Consumer Finance. You do not need a claims management company to handle your complaint; many consumers have successfully resolved their issues by contacting their lender directly. The process typically involves submitting your concerns in writing, providing evidence of the mis-selling, and following up with the lender until you receive a satisfactory response.

Sources and References

Financial Conduct Authority (FCA). "Motor Finance Market Study Final Report." FCA, 2024.
ONS Census. "Population Estimates for UK, England and Wales, Scotland and Northern Ireland: Mid 2021." Office for National Statistics, 2021.
Financial Ombudsman Service (FOS). "Motor Finance Disputes." FOS, 2024.

Honda Cr-V [MOT Pass Rate](https://mlj.org.uk/tools/mot-statistics)

Based on 193,046 MOT tests conducted in 2024 (source: DVSA anonymised test data), the Honda Cr-V has a pass rate of 82.0%. This is close to the national average of 79.6%, meaning the Cr-V performs about average in MOT testing.

The Cr-V pass rate is in line with the overall Honda average of 82.7%. The average mileage at MOT for this model is 95,707 miles.

MOT pass rate: 82.0%
MOT failure rate: 18.0%
Tests analysed: 193,046 (2024 DVSA data)
Average mileage at test: 95,707 miles
Honda average pass rate: 82.7%
National average pass rate: 79.6%

Data source: DVSA anonymised MOT test results 2024, published under the Open Government Licence v3.0.

Frequently Asked Questions

What are some common issues related to Honda CR-V motor finance mis-selling?

Common issues include being pushed into a higher APR loan than was advertised or needed, receiving a contract with excessive fees and hidden charges, or being misled about the terms of the financing agreement. (FCA estimate)

If I suspect my Honda CR-V motor finance deal is mis-sold, what steps should I take?

Firstly, review your loan documents carefully to identify any discrepancies between what was promised and what you signed for. You can then complain directly to your lender for free, providing them with evidence of the misleading information or unfair terms. (FCA estimate)

How prevalent is motor finance mis-selling in cases like Honda CR-V car purchases?

Motor finance mis-selling affects many consumers across different vehicle models and brands. For instance, the FCA estimates that there were 12.1 million eligible agreements (FCA, March 2026) made between April 2007 and November 2024 with issues ranging from unfair terms to poor customer service. (FCA estimate)

What should I do if my Honda CR-V motor finance deal included hidden fees?

If you find that your financing agreement includes unexpected or undisclosed fees, review the contract and gather any evidence of verbal promises made by sales representatives. You can then file a complaint with the lender directly for free without needing to use a claims management company. (FCA estimate)

Important: MLJ.org.uk is an independent information resource. We are not a claims management company, solicitor, law firm, or financial adviser. We do not process claims, take fees, or provide advice. Where the law gives you a right to complain or claim directly (to a lender, council, FOS, court, or regulator), you can do so without paying a third party. MLJ.org.uk is operated by Copious Ltd, registered in England and Wales, company number 11437826.