The Genesis G80, a luxurious mid-size sedan introduced in 2016, was commonly sold on Personal Contract Purchase (PCP) and Hire Purchase (HP) finance agreements during the FCA investigation period from 6 April 2007 to 1 November 2024. Many buyers of this vehicle found themselves entering into financing arrangements that may have been mis-sold due to discretionary commission practices, which could result in overpayment or other financial harm.
How the Genesis G80 was Typically Financed
The Genesis G80 is a high-end car typically financed through PCP and HP agreements with terms ranging from £15,000 to £30,000. Common finance lenders for this model include Black Horse, Barclays Partner Finance, Close Brothers Motor Finance, MotoNovo Finance, and Santander Consumer Finance.
Personal Contract Purchase (PCP) is a popular financing method for the G80 because it allows customers to make lower monthly payments while setting aside money in a balloon payment at the end of the term. This final payment can either be made to own the car outright or returned to the lender, depending on the customer's preference.
Hire Purchase (HP) agreements are also common and allow buyers to pay for the vehicle over an extended period without any need for a return option at the end of the term. For both PCP and HP, lenders such as those mentioned above often offer attractive deals and competitive interest rates to attract customers like those interested in the Genesis G80.
The FCA Motor Finance Investigation
The Financial Conduct Authority (FCA) conducted an extensive investigation into motor finance practices during the period from 6 April 2007 to 1 November 2024. One of the key findings was the use of discretionary commission arrangements, which may have led to overpayment by consumers on their car loans and leases.
This investigation identified that 12.1 million eligible agreements (FCA, March 2026), with an estimated total loss of £7.5 billion (FCA, March 2026) across all mis-sold finance deals (FCA estimate). The average financial harm per agreement was around £829 (FCA estimate).
How to Check Your Agreement Look for terms like "discretionary commission," "DCA" (Discretionary Contribution Arrangement), and any mention of additional fees or commissions paid by the lender to the dealership.
The relevant dates to consider when reviewing your agreement are from 6 April 2007, which is when discretionary commission practices were first identified as problematic, up until 1 November 2024. If you financed your car during this period and suspect that your finance deal may have been affected, you should review the terms closely.
If you believe that your Genesis G80 finance agreement was mis-sold due to discretionary commission arrangements, you can complain directly to your lender at no cost. Common lenders such as Black Horse, Barclays Partner Finance, Close Brothers Motor Finance, MotoNovo Finance, and Santander Consumer Finance have procedures in place for handling complaints about motor finance agreements.
When contacting the lender, provide detailed information regarding your concerns, including any evidence of overpayment or mis-selling practices. You do not need a claims management company to handle this process; you can complain directly without any obligation to use their services.
Sources and References
- Financial Conduct Authority (FCA). "Motor Finance Market Study: Final Report." 2024.
- Financial Ombudsman Service (FOS). "Complaints Handling Process for Motor Finance Mis-selling Claims."
- Office for National Statistics (ONS) Census 2021.