Are you one of the many residents in Yorkshire and The Humber who financed their Chrysler car through PCP or HP finance? From 6 April 2007 to 1 November 2024, an estimated 517,954 people in this region may have been affected by motor finance mis-selling (FCA estimate). With a population of approximately 5.48 million (ONS Census 2021), it’s crucial for Chrysler car owners to understand the potential issues and how they can seek redress.
Chrysler Car Finance in Yorkshire and The Humber
Chrysler, like other major car manufacturers, offered various financing options to residents in Yorkshire and The Humber. Popular choices included Personal Contract Purchase (PCP) and Hire Purchase (HP). These agreements were often facilitated by local lenders such as Santander, Lloyds Bank, and RAC Finance. However, the FCA has since identified that some of these finance arrangements may have been mis-sold during a specific period (6 April 2007 to 1 November 2024).
How Yorkshire and The Humber Residents Can Check Their Chrysler Finance Agreement
Residents in Yorkshire and The Humber who purchased a Chrysler car on finance should review their agreement carefully. Key elements to look for include the date of the loan, the total amount borrowed, and any additional fees or charges that may have been hidden within the terms. A common issue identified by the FCA is the discretionary commission arrangement (DCA), which could have led to higher interest rates and excessive costs.
When reviewing your agreement, focus on the following:
- Date of the loan: Ensure it falls between 6 April 2007 and 1 November 2024.
- Interest rate and fees: Look for discrepancies or unusual charges that might indicate mis-selling.
- Total amount borrowed: Verify if there were any hidden costs or inflated amounts.
Complaining to Your Lender for Free
If you suspect your Chrysler car finance agreement was mis-sold, the first step is to contact your lender directly. You do not need a claims management company; all complaints can be made for free by contacting your lender’s customer service department. Here’s how:
- Gather evidence: Collect any documentation related to your loan and make notes of specific issues you encountered.
- Contact the lender: Reach out to your lender via phone or email, clearly stating that you believe your finance agreement was mis-sold.
- Follow up: Keep records of all communications and follow up regularly if there is no initial response.
You can complain directly to your lender for free, as required by regulatory guidelines. This ensures a straightforward process without the need for any third-party involvement.
Sources and References
- FCA estimates: 12.1 million eligible agreements (FCA, March 2026), £7.5 billion (FCA, March 2026) total (FCA estimate), £829 average per eligible agreement.
- ONS Census 2021
- Office of the Financial Services Compensation Scheme (FSCS)
- Financial Conduct Authority (FCA)
Chrysler Finance Claims in Yorkshire and The Humber
With a population of approximately 250,000, an estimated 52,238 motor finance agreements in Yorkshire and The Humber may have been affected by discretionary commission arrangements (FCA estimate). Eligible motor finance agreements run from 6 April 2007 to 1 November 2024 (FCA, March 2026).
Chrysler Safety Recalls
Chrysler has had 35 safety recalls across 14 models, according to the DVSA Vehicle Safety Branch. The most recalled models are: Voyager (7 recalls), Wrangler (5 recalls), Pt Crusier (4 recalls), Dodge Ram (3 recalls), Jeep (3 recalls). Check if your Chrysler has an outstanding recall.