Chrysler car motor finance claims in West Sussex have been a significant concern for residents who may be affected by mis-selling practices. The Office for National Statistics (ONS) estimates that around 83,349 residents in West Sussex might have been impacted by the mis-selling of car finance agreements from 6 April 2007 to 1 November 2024. With a total population of approximately 882,000 people (ONS Census 2021), the issue affects a notable portion of the local community.
Chrysler Car Finance in West Sussex
How did residents in West Sussex commonly finance their Chrysler cars? During the period from 6 April 2007 to 1 November 2024, it was common for individuals to opt for
Personal Contract Purchase (PCP) or
Hire Purchase (HP) agreements. These financing options allowed them to make monthly payments while retaining ownership of the vehicle until a final balloon payment is made in PCP plans. Common lenders included banks and credit unions based in West Sussex as well as larger national financial institutions.
How West Sussex Residents Can Check Their Chrysler Finance Agreement
West Sussex residents who financed their Chrysler cars through car finance agreements should review their documentation carefully to identify potential issues related to mis-selling practices. Key dates to look for include the start date of the agreement and any changes made during its term, as these can indicate whether there were breaches in consumer protection regulations. Additionally, checking if the lender had a
discretionary commission arrangement (DCA) could provide further insights into how commissions might have influenced sales processes.
Complaining to Your Lender for Free
Residents in West Sussex who suspect they have been affected by mis-sold Chrysler car finance agreements can take steps to
complain directly to their lenders without involving claims management companies. Here’s a step-by-step guide:
- Gather Documentation: Collect all relevant paperwork, including the original agreement and any correspondence with the lender.
- Review Terms and Conditions: Ensure you understand the terms of your finance agreement by reviewing them thoroughly.
- Contact Lender: Reach out to your lender either via phone or in writing. Clearly state that you are lodging a complaint regarding potential mis-selling issues.
- Follow Up: Keep detailed records of all communications, including dates and names of those you spoke with.
- Seek Further Assistance if Necessary: If the initial response is unsatisfactory, escalate your complaint to the Financial Ombudsman Service (FOS).
It’s important to remember that you do not need a [claims management company](https://mlj.org.uk/guides/complaints-about-claims-management-companies) for this process; you can handle it directly with your lender at no cost.
Sources and References
- Office for National Statistics (ONS) Census 2021
- Financial Conduct Authority (FCA) estimates: 12.1 million eligible agreements (FCA, March 2026), £7.5 billion (FCA, March 2026) total, £829 average per eligible agreement
- Financial Ombudsman Service (FOS)
Chrysler Finance Claims in West Sussex
With a population of approximately 870,000, an estimated 181,791 motor finance agreements in West Sussex may have been affected by discretionary commission arrangements (FCA estimate). Eligible motor finance agreements run from 6 April 2007 to 1 November 2024 (FCA, March 2026).
Chrysler Safety Recalls
Chrysler has had 35 safety recalls across 14 models, according to the DVSA Vehicle Safety Branch. The most recalled models are: Voyager (7 recalls), Wrangler (5 recalls), Pt Crusier (4 recalls), Dodge Ram (3 recalls), Jeep (3 recalls). Check if your Chrysler has an outstanding recall.