Chrysler car motor finance claims have been a significant issue for residents in the East of England, affecting an estimated 598,657 individuals who may be impacted by mis-selling practices. The Office for National Statistics (ONS) and the Financial Conduct Authority (FCA) estimate that from 6 April 2007 to 1 November 2024, car finance agreements across the UK could amount to £7.5 billion (FCA, March 2026) in total losses (FCA, March 2026).
Chrysler Car Finance in East of England
In the East of England, residents commonly financed their Chrysler cars through Personal Contract Purchase (PCP) or Hire Purchase (HP) agreements. These financing methods have been widely used by consumers due to their flexibility and affordability. Many local residents approached well-known lenders such as Santander, Lloyds Bank, and RAC Finance when purchasing a new Chrysler vehicle.
How East of England Residents Can Check Their Chrysler Finance Agreement
To determine if they were mis-sold car finance, East of England residents should review the key details in their Chrysler finance agreement. Important factors to look for include the interest rate, total cost of credit, and any hidden fees or charges. Additionally, it is crucial to verify the start date and end date of the agreement, as these dates fall within the FCA’s specified period from 6 April 2007 to 1 November 2024.
Complaining to Your Lender for Free
East of England residents who suspect they were mis-sold car finance can initiate a complaint directly with their lender at no cost. Here is a step-by-step guide on how to proceed:
- Gather Documentation: Collect all relevant documents, including the Chrysler finance agreement and any correspondence with your lender.
- Review Your Agreement: Carefully examine the terms of your agreement for discrepancies or misleading information.
- Contact Your Lender: Reach out to your lender via phone or email to explain your concerns and request a review of your case. Include specific details about what you believe is wrong with your car finance agreement.
- Follow Up: If you do not receive a response within 8 weeks, follow up with another letter outlining the steps taken so far and requesting an urgent resolution.
It’s important to note that many residents in East of England have been affected by discretionary commission arrangements (DCAs), which can lead to higher interest rates and additional costs. These practices were common among lenders during the specified period.
Sources and References
- Financial Conduct Authority (FCA) estimates: 12.1 million eligible agreements (FCA, March 2026), £7.5 billion (FCA, March 2026) total losses, £829 average per eligible agreement loss.
- Office for National Statistics (ONS) Census 2021: Population of East of England is approximately 6,335,000.
- ONS/FCA estimate: Approximately 598,657 residents in East of England may be affected by motor finance mis-selling.
You do not need a claims management company to initiate a complaint. Residents can approach their lenders directly and resolve any issues without the involvement of third-party companies.
Chrysler Finance Claims in East of England
With a population of approximately 6,300,000, an estimated 1,316,417 motor finance agreements in East of England may have been affected by discretionary commission arrangements (FCA estimate). Eligible motor finance agreements run from 6 April 2007 to 1 November 2024 (FCA, March 2026).
Chrysler Safety Recalls
Chrysler has had 35 safety recalls across 14 models, according to the DVSA Vehicle Safety Branch. The most recalled models are: Voyager (7 recalls), Wrangler (5 recalls), Pt Crusier (4 recalls), Dodge Ram (3 recalls), Jeep (3 recalls). Check if your Chrysler has an outstanding recall.