The BMW X6 was commonly sold on
Personal Contract Purchase (PCP) and
Hire Purchase (HP) finance agreements during the Financial Conduct Authority's (FCA) investigation period, which spanned from 6 April 2007 to 1 November 2024. The FCA found that many of these agreements included unfair
discretionary commission arrangements, affecting millions of consumers.
## How the BMW X6 was Typically Financed
During the specified timeframe, the BMW X6 was often financed through PCP and HP agreements, with typical finance amounts ranging from £15,000 to £30,000. Common lenders for financing a BMW X6 included
Black Horse, Barclays Partner Finance,
Close Brothers Motor Finance,
MotoNovo Finance, and
Santander Consumer Finance.
PCP terms typically ranged from 36 to 48 months, with balloon payments due at the end of the agreement if the customer chose not to purchase or refinance their vehicle. These agreements were structured such that customers paid a monthly fee while building equity towards owning the car outright. However, this process often came with hidden costs and commissions that may have been unfair.
## The FCA Motor Finance Investigation
The FCA launched an investigation into motor finance agreements made between 6 April 2007 and 1 November 2024, focusing on discretionary commission arrangements. These arrangements were found to be potentially unfair because they allowed lenders to benefit from additional payments without disclosing this information clearly to customers.
According to the FCA's findings, 12.1 million eligible agreements (FCA, March 2026) were affected by these practices, resulting in an estimated total of £7.5 billion (FCA, March 2026) in unfair charges. On average, each customer was overcharged by approximately £829 (FCA estimate). These figures highlight the scale and impact of the mis-selling on consumers who financed their vehicles through PCP or HP agreements during this period.
## How to Check Your Agreement Look for any mention of "Discretionary Commission Arrangements" (DCA) or similar terms that indicate additional payments beyond the regular monthly fees and balloon payments.
Relevant dates to consider include agreements made between 6 April 2007 and 1 November 2024, as these were within the scope of the FCA's investigation. If you find evidence of such arrangements in your documents, it is advisable to seek further guidance from your lender or a professional financial advisor.
## How to
Complain Directly to Your Lender for Free
If you believe your BMW X6 finance agreement was affected by unfair discretionary commission arrangements, you can complain directly to the lenders who financed your vehicle. Common lenders for the BMW X6 include Black Horse, Barclays Partner Finance, Close Brothers Motor Finance, MotoNovo Finance, and Santander Consumer Finance.
When making a complaint, it is important to gather all relevant documentation and clearly outline your concerns regarding any hidden fees or unfair charges in your finance agreement. You do not need a
claims management company; the lender should provide you with the necessary support and guidance at no cost.
## Sources and References
- Financial Conduct Authority (FCA) estimates on affected agreements, total mis-selling amount, and average overcharge per customer.
-
FOS guidelines for motor finance complaints.
- ONS Census 2021 data on vehicle ownership demographics.
Based on 14,191 MOT tests conducted in 2024 (source: DVSA anonymised test data), the BMW X6 has a pass rate of 86.3%. This is above the national average of 79.6%, meaning the X6 performs well in MOT testing.
The X6 pass rate is in line with the overall BMW average of 84.8%. The average mileage at MOT for this model is 85,254 miles.
- MOT pass rate: 86.3%
- MOT failure rate: 13.7%
- Tests analysed: 14,191 (2024 DVSA data)
- Average mileage at test: 85,254 miles
- BMW average pass rate: 84.8%
- National average pass rate: 79.6%
Data source: DVSA anonymised MOT test results 2024, published under the Open Government Licence v3.0.