The Audi e-tron GT was commonly sold on
Personal Contract Purchase (PCP) and
Hire Purchase (HP) finance agreements during the Financial Conduct Authority's (FCA) motor finance investigation period from 6 April 2007 to 1 November 2024. This investigation uncovered significant issues with
discretionary commission arrangements that affected millions of consumers who took out motor finance for their vehicles, including the Audi e-tron GT.
## How the Audi e-tron GT was Typically Financed
The Audi e-tron GT was often financed through PCP agreements and sometimes HP contracts during the period under review. Typical financing amounts ranged from £15,000 to £30,000, with finance terms commonly lasting between 36 and 48 months. Popular lenders for the Audi e-tron GT included
Black Horse, Barclays Partner Finance,
Close Brothers Motor Finance,
MotoNovo Finance, and
Santander Consumer Finance.
PCP agreements typically involved balloon payments at the end of the contract term, which represent a large final payment to buy out the vehicle or return it to the lender. Balloon payments were often structured in such a way that they could be financially challenging for some borrowers, especially if their car's value had depreciated significantly over the financing period.
## The FCA Motor Finance Investigation
The FCA investigation revealed widespread misuse of discretionary commission arrangements by motor finance lenders during the period from 6 April 2007 to 1 November 2024. These practices led to an estimated 12.1 million eligible agreements (FCA, March 2026) being affected, with a total value of £7.5 billion (FCA, March 2026). On average, each agreement was impacted by approximately £829 (FCA estimate) due to these commission arrangements.
The investigation found that lenders had engaged in unfair and misleading practices when offering finance for vehicles like the Audi e-tron GT. Discretionary commissions were often used as a way to incentivise dealerships to push customers into more expensive financing options, which could lead to higher costs and less favourable terms for consumers.
## How to Check Your Agreement Look for any mention of discretionary commissions or additional fees that were not clearly disclosed at the time of financing. The relevant dates to consider are from 6 April 2007 to 1 November 2024.
A key term to look out for is "DCA," which stands for Discretionary
Commission Arrangement. If you find any reference to DCA in your finance agreement, it may indicate that your deal was influenced by the problematic practices identified during the FCA investigation.
## How to
Complain Directly to Your Lender for Free
If you suspect that your Audi e-tron GT finance agreement was affected by unfair discretionary commission arrangements, you can complain directly to your lender without needing a
claims management company. Common lenders for the Audi e-tron GT include Black Horse, Barclays Partner Finance, Close Brothers Motor Finance, MotoNovo Finance, and Santander Consumer Finance.
Your lender is required to investigate your complaint thoroughly and provide a fair resolution. You do not need to engage any third-party service provider to lodge your complaint; you can contact your lender directly for free using their official customer services channels or through the
Financial Ombudsman Service (
FOS).
## Sources and References
- FCA, 2024
- Financial Ombudsman Service (FOS)
- Audi AG
- Close Brothers Motor Finance
- Santander Consumer Finance
Based on 3,106 MOT tests conducted in 2024 (source: DVSA anonymised test data), the Audi E-Tron has a pass rate of 90.7%. This is above the national average of 79.6%, meaning the E-Tron performs well in MOT testing.
The E-Tron pass rate is better than the overall Audi average of 83.9%. The average mileage at MOT for this model is 39,423 miles.
- MOT pass rate: 90.7%
- MOT failure rate: 9.3%
- Tests analysed: 3,106 (2024 DVSA data)
- Average mileage at test: 39,423 miles
- Audi average pass rate: 83.9%
- National average pass rate: 79.6%
Data source: DVSA anonymised MOT test results 2024, published under the Open Government Licence v3.0.