In recent years, One Parking Solutions has become increasingly prevalent in Surrey, a county with a population of approximately 1,203,000 (ONS Census 2021). The company manages numerous car parks across the region and often issues parking charge notices to motorists who breach their terms.
One Parking Solutions Car Parks in Surrey
One Parking Solutions operates several car parks throughout Surrey. These locations include shopping centres, business parks, hospitals, and other public facilities. Motorists should be aware that these car parks are privately owned or managed by companies under contract with the local authorities. As such, any parking charge notices issued by One Parking Solutions at these sites fall under private regulation, not council enforcement.
How to Appeal a One Parking Solutions Charge in Surrey
If you receive a parking charge notice from One Parking Solutions while parked in Surrey, there are specific steps you should follow:
Step 1: Challenge One Parking Solutions Directly
The first step is to challenge the validity of the charge directly with One Parking Solutions. You have up to 28 days from receipt of the notice to contest the charge and request a full explanation of why it was issued. This initial response can often lead to an informal resolution, but if that does not work, you can proceed to the next step.
Step 2: Independent Appeals through POPLA
If One Parking Solutions rejects your challenge or provides insufficient evidence, you have the right to appeal their decision independently through the Parking On Private Land Appeals (POPLA) service. POPLA is a free and impartial body that resolves disputes between motorists and parking operators.
To submit an appeal to POPLA:
- Gather Evidence: Collect any relevant evidence such as photos, videos, receipts, or witness statements.
- Review the Notice: Ensure you understand the specific terms of One Parking Solutions at the location where the charge was issued.
- Submit Your Appeal: Complete and submit an appeal form on POPLA's website, providing detailed reasons for your challenge along with supporting evidence.
Surrey residents can use this process to dispute parking charges without incurring any fees, making it accessible and fair for all motorists.
The appeals process for One Parking Solutions charges is straightforward and free of charge. There is no need for a claims management company or solicitor to handle your case. By following the steps outlined above, you can manage the appeal yourself without any additional costs or unnecessary intermediaries.
Sources and References
- Office for National Statistics (ONS) Census 2021
- Parking On Private Land Appeals (POPLA)
- One Parking Solutions Official Website