Horizon Parking operates numerous car parks in Cornwall, providing parking solutions for residents and visitors alike. With a population of approximately 570,000 (ONS Census 2021), Cornwall sees significant traffic from tourists and locals who rely on these facilities to manage their daily commutes and leisure activities.
Horizon Parking Car Parks in Cornwall
Horizon Parking is widely present across Cornwall's major towns and cities, including Truro, Falmouth, Penzance, and St. Ives. The company’s car parks cater to various needs, from short-term parking for shops and restaurants to long-term stays at popular tourist attractions.
How to Appeal a Horizon Parking Charge in Cornwall
If you receive a parking charge notice (PCN) from Horizon Parking while using their facilities in Cornwall, there are steps you can take to challenge the charge. The process involves two primary stages: first, challenging the charge directly with Horizon Parking; second, appealing through POPLA if necessary.
Step 1: Challenge Horizon Parking Directly
When you receive a PCN from Horizon Parking, you should review the details thoroughly and gather any relevant evidence that could support your case. This might include photographs of signs or barriers, receipts for nearby businesses indicating time of entry or exit, and witness statements if available.
Horizon Parking typically offers an opportunity to pay a reduced amount within 21 days of receiving the notice. However, you should consider disputing the charge before paying it in full, as this can weaken your position during any further appeal processes.
If you believe the PCN was issued incorrectly or unfairly, contact Horizon Parking directly and provide them with all relevant evidence to support your case. This direct challenge may resolve the issue without needing to escalate to an independent body.
Step 2: Appeal Through POPLA
Should your initial challenge not be successful, or if you receive no response from Horizon Parking within a reasonable timeframe, you can appeal through the Parking on Private Land Appeals (POPLA). POPLA is an independent service set up by the British Parking Association (BPA) to handle appeals against private parking charges.
To submit an appeal with POPLA:
- Ensure you have all necessary documents and evidence ready.
- Visit the POPLA website for guidance and submission forms.
- Follow their instructions carefully to avoid delays in processing your appeal.
POPLA will review your case independently, considering both your arguments and Horizon Parking's response. They will then issue a decision based on the information provided.
The process of appealing a Horizon Parking parking charge is straightforward and does not require involvement from any claims management company. These companies often offer services for a fee but are not necessary to handle your appeal effectively. By using POPLA, you can challenge the charges directly without incurring additional costs.
Sources and References
- ONS Census 2021: https://www.ons.gov.uk/peoplepopulationandcommunity/populationandmigration/populationestimates
- British Parking Association (BPA): https://bpa.org.uk/
- POPLA Appeals Service: https://popla.org.uk/