Excel Parking Services is one of the largest operators of private car parks in the UK, serving various regions including the East Midlands. The East Midlands region has a population of approximately 4.88 million people according to the Office for National Statistics (ONS) Census 2021.
Excel Parking Services Car Parks in East Midlands
Excel Parking Services operates numerous car parks across the East Midlands, offering parking solutions for various venues such as shopping centres, hospitals, and public events. These car parks are typically found in major towns and cities like Nottingham, Leicester, Derby, and Northampton. Despite its extensive reach, residents often face issues with private parking charges levied by Excel Parking Services.
How to Appeal a Excel Parking Services Charge in East Midlands
If you receive an Excel Parking Services charge notice (PCN) while parked in one of their car parks across the East Midlands, it is important to understand your rights and options for appealing the charge. Here’s how you can proceed:
Step 1: Challenge Excel Parking Services Directly
Before escalating the matter to POPLA, you should first attempt to resolve the issue directly with Excel Parking Services. This initial step allows you to present any evidence or mitigating circumstances that may support your case. For instance, if you were parked in a designated disabled bay without proper signage indicating the restriction, this could be a valid reason for contesting the charge.
Step 2: POPLA
If Excel Parking Services does not resolve the issue to your satisfaction, you can take the matter to POPLA (Parking on Private Land Appeals), which is an independent body responsible for handling appeals against parking charges issued by BPA (British Parking Association) members. To appeal through POPLA, follow these steps:
- Gather Evidence: Collect any relevant evidence such as photographs of signage, videos showing your movements in and out of the car park, or witness statements.
- Contact Excel Parking Services: Send a formal letter to Excel Parking Services explaining why you believe the charge is unjustified. Include all supporting documents with this correspondence.
- Submit Appeal to POPLA: If Excel Parking Services does not resolve your issue within 14 days of receiving your challenge, you can submit an appeal directly to POPLA.
It’s important to note that the process for appealing a parking charge issued by Excel Parking Services in East Midlands is free and straightforward. There is no need to involve a claims management company or solicitor. Residents have all the necessary tools available through official bodies like POPLA, which provide clear guidelines and support for handling appeals.
Sources and References
- Office for National Statistics (ONS) Census 2021
- British Parking Association (BPA)
- Parking on Private Land Appeals (POPLA)
- Protection of Freedoms Act 2012 (Schedule 4)