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MotoNovo Finance Motor Finance Claims in Northern Ireland

Last updated: 26 March 2026

MotoNovo Finance motor finance claims have affected residents in Northern Ireland, with an estimated 179,125 individuals potentially impacted by the mis-selling scandal. This issue has significant implications for car owners and those who financed their vehicles through MotoNovo Finance during the period from 6 April 2007 to 1 November 2024.

MotoNovo Finance finance agreements in Northern Ireland

The FCA estimates that 12.1 million eligible agreements were mis-sold across the UK, affecting a significant portion of the population. In Northern Ireland, with a total population of around 1,895,500 (ONS Census 2021), an estimated 179,125 residents may have been impacted by these faulty car finance agreements provided by MotoNovo Finance and other lenders. The types of vehicles financed include cars, vans, motorcycles, and even commercial vehicles, all potentially subject to the mis-selling scandal.

How to complain to MotoNovo Finance from Northern Ireland

Residents in Northern Ireland who believe they have been affected can lodge a direct complaint with MotoNovo Finance at their official complaints page: https://www.motonovo.co.uk/complaints. This process is free of charge and does not require the assistance of a claims management company. Complaining directly to the lender enables individuals to seek resolution without incurring additional costs or fees.

What Northern Ireland residents should do next

If you suspect that your car finance agreement with MotoNovo Finance was mis-sold, it is crucial to gather all relevant documents and check the dates of your agreement against the FCA's specified period (6 April 2007 to 1 November 2024). This includes any correspondence or contracts related to your financing arrangement. Once you have verified that your agreement falls within this timeframe, you should proceed with a direct complaint to MotoNovo Finance using their dedicated complaints process.

Sources and references

Office for National Statistics (ONS) Census 2021
Financial Conduct Authority (FCA), 2024

How Many People in Northern Ireland Are Affected?

Based on Northern Ireland's population of approximately 1,900,000, an estimated 397,014 motor finance agreements in the area may have been affected by discretionary commission arrangements (FCA estimate, proportional calculation). This represents approximately 2.84% of the UK total of 12.1 million eligible agreements.

MotoNovo Finance Company Information

MotoNovo Finance is registered at Companies House (company number 11556144) with a status of active. The company was incorporated on 2018-09-06. Its registered office is at Two, Central Square, Cardiff, CF10 1FS, Wales. The company currently has 9 directors.

MotoNovo Finance Complaint Statistics

According to the Financial Ombudsman Service, MotoNovo Finance received 4 total complaints in H2 2024 BUSINESS. You can check the latest complaint data at the Financial Ombudsman Service.

MotoNovo Finance's FCA reference number is 827851 (status: Authorised).

Frequently Asked Questions

How can Northern Ireland residents who suspect mis-selling by MotoNovo Finance address their concerns?

Northern Ireland residents concerned about potential mis-selling of car finance products by MotoNovo Finance should first contact the company directly at https://www.motonovo.co.uk/complaints to raise any issues they may have. This is a free process and does not require engagement with a claims management company.

What steps can individuals in Northern Ireland take if they believe they were misled by MotoNovo Finance during the car finance application process?

Individuals in Northern Ireland who feel that they have been misinformed or subjected to unfair practices by MotoNovo Finance should start by submitting a formal complaint through MotoNovo's official complaints procedure available at https://www.motonovo.co.uk/complaints. This allows them to address the issue directly with the lender before considering further actions.

Is it necessary for residents of Northern Ireland who have concerns about their car finance agreement from MotoNovo Finance to use a claims management company?

Residents of Northern Ireland do not need to engage a claims management company if they have concerns about their car finance agreement with MotoNovo Finance. They can complain directly to the lender for free and seek guidance on resolving any issues through official channels.

Important: MLJ.org.uk is an independent information resource. We are not a claims management company, solicitor, law firm, or financial adviser. We do not process claims, take fees, or provide advice. Where the law gives you a right to complain or claim directly (to a lender, council, FOS, court, or regulator), you can do so without paying a third party. MLJ.org.uk is operated by Copious Ltd, registered in England and Wales, company number 11437826.