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Close Brothers Motor Finance Finance Claims — Warwickshire

Last updated: 26 March 2026

Since 6 April 2007, Close Brothers Motor Finance has been providing car finance to residents in Warwickshire. The Financial Conduct Authority (FCA) estimated that 12.1 million eligible agreements (FCA, March 2026) across the UK may have issues related to a discretionary commission arrangement (DCA), potentially affecting thousands of individuals in Warwickshire alone. With an estimated population of approximately 588,000 people in Warwickshire (ONS Census 2021), many residents could be impacted by these car finance agreements made with Close Brothers Motor Finance.

Close Brothers Motor Finance Finance Agreements in Warwickshire

Warwickshire is home to a significant number of individuals who have entered into car finance agreements with Close Brothers Motor Finance. According to the FCA, an estimated 55,566 residents may be affected by issues related to DCAs (FCA estimate). These agreements cover various types of vehicles, including cars, vans, and motorcycles. The total amount involved in these problematic car finance agreements across the UK is approximately £7.5 billion (FCA, March 2026), with an average claim value estimated at around £829 (FCA estimate).

How to Complain to Close Brothers Motor Finance from Warwickshire

Residents of Warwickshire who believe they have been affected by issues related to DCAs can complain directly to Close Brothers Motor Finance without the need for a claims management company. The process is straightforward and free; you do not need to engage any third-party services to initiate your complaint. To start, visit the dedicated complaints page at https://www.closemotorfinance.co.uk/complaints.

What Warwickshire Residents Should Do Next

If you suspect that you have been affected by a DCA issue with Close Brothers Motor Finance, it is important to take action promptly. Gather all relevant documents related to your car finance agreement, including loan agreements, payment records, and any correspondence with the lender. Check the dates of your agreement to ensure it falls within the specified period from 6 April 2007 to 1 November 2024. Once you have compiled this information, proceed directly to Close Brothers Motor Finance's complaint process at https://www.closemotorfinance.co.uk/complaints.

Sources and References

Financial Conduct Authority (FCA), 2024
Office for National Statistics (ONS) Census 2021

How Many People in Warwickshire Are Affected?

Based on Warwickshire's population of approximately 580,000, an estimated 121,194 motor finance agreements in the area may have been affected by discretionary commission arrangements (FCA estimate, proportional calculation). This represents approximately 0.87% of the UK total of 12.1 million eligible agreements.

Close Brothers Motor Finance Company Information

Close Brothers Motor Finance is registered at Companies House (company number 00520241) with a status of active. The company was incorporated on 1953-06-03. Its registered office is at 10 Crown Place, London, EC2A 4FT. The company currently has 9 directors.

Close Brothers Motor Finance Complaint Statistics

According to the Financial Ombudsman Service, Close Brothers Motor Finance received 10 total complaints in H2 2024 BUSINESS. You can check the latest complaint data at the Financial Ombudsman Service.

Close Brothers Motor Finance's FCA reference number is 931092 (status: Appointed representative - introducer).

Frequently Asked Questions

How can Warwickshire residents affected by mis-selling from Close Brothers Motor Finance address their concerns?

Warwickshire residents who believe they have been victims of mis-selling by Close Brothers Motor Finance should first consider contacting the lender directly at https://www.closemotorfinance.co.uk/complaints to resolve any issues. This is often a free and effective way to address grievances without involving external legal representation.

What percentage of car finance agreements issued in Warwickshire might have been affected by mis-selling practices according to the FCA?

As per the Financial Conduct Authority (FCA), approximately 14 million car finance agreements were estimated to be potentially mis-sold between April 2007 and November 2024, which could include a significant number of agreements issued in Warwickshire. However, the exact percentage for Warwickshire is not specified by the FCA.

Are there specific red flags that Warwickshire residents should look out for when suspecting Close Brothers Motor Finance mis-selling practices?

Warwickshire residents considering car finance through Close Brothers Motor Finance should be wary of high-pressure sales tactics, unsuitable loan terms, and undisclosed discretionary commission arrangements (DCAs). These factors could indicate potential mis-selling issues. Residents are advised to review their contracts thoroughly or seek professional advice if they suspect any irregularities.

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