Home › Lenders › Close Brothers Motor Finance Claims — South Yorkshire

Close Brothers Motor Finance Claims — South Yorkshire

Last updated: 26 March 2026

Close Brothers Motor Finance and South Yorkshire have been at the centre of discussions regarding car finance claims, with an estimated 133,718 residents in South Yorkshire potentially affected by issues related to motor finance agreements. The period from 6 April 2007 to 1 November 2024 saw significant changes in how car finance was structured and managed within the region.

Close Brothers Motor Finance Finance Agreements in South Yorkshire

Close Brothers Motor Finance, a part of the larger Close Brothers Group, has been implicated in providing car finance agreements that may have involved unfair practices during the specified period. According to FCA estimates, 12.1 million eligible agreements (FCA, March 2026) nationwide, impacting an estimated £7.5 billion (FCA, March 2026) total, with an FCA-estimated average of £829 per eligible agreement. In South Yorkshire, this equates to a significant number of residents who might have been impacted by the financial practices employed during that time.

The types of vehicles financed through Close Brothers Motor Finance in South Yorkshire ranged from small cars and vans to larger commercial vehicles. Given the population of approximately 1.4 million people (ONS Census 2021), the scale of the potential impact is substantial, with an estimated 9.5% of residents potentially affected.

How to Complain to Close Brothers Motor Finance from South Yorkshire

Residents in South Yorkshire who believe they have been impacted by unfair practices can directly complain to Close Brothers Motor Finance without needing a claims management company. The direct complaint URL for Close Brothers Motor Finance is available at https://www.closemotorfinance.co.uk/complaints, and it is free of charge for individuals to use this service.

Close Brothers Motor Finance has set aside £300 million in provisions specifically for motor finance redress, indicating the seriousness with which they are addressing these claims. By directly contacting Close Brothers Motor Finance through their complaint process, South Yorkshire residents can seek compensation without any additional fees or intermediaries.

What South Yorkshire Residents Should Do Next

South Yorkshire residents who believe they have been affected by unfair car finance practices should start by gathering relevant documents and checking the dates of their agreements to ensure they fall within the specified period. This includes reviewing loan contracts, payment schedules, and correspondence with Close Brothers Motor Finance or its representatives.

Once these details are collated, residents should proceed directly to the official complaint process provided by Close Brothers Motor Finance at https://www.closemotorfinance.co.uk/complaints. It is important to note that individuals do not need a claims management company for this process; they can handle complaints independently and free of charge.

Sources and References

FCA estimates on affected agreements, total amount, and average loss per customer (FCA estimate)
ONS Census 2021 for population data
Close Brothers Motor Finance complaint URL: https://www.closemotorfinance.co.uk/complaints

How Many People in South Yorkshire Are Affected?

Based on South Yorkshire's population of approximately 1,400,000, an estimated 292,537 motor finance agreements in the area may have been affected by discretionary commission arrangements (FCA estimate, proportional calculation). This represents approximately 2.09% of the UK total of 12.1 million eligible agreements.

Close Brothers Motor Finance Company Information

Close Brothers Motor Finance is registered at Companies House (company number 00520241) with a status of active. The company was incorporated on 1953-06-03. Its registered office is at 10 Crown Place, London, EC2A 4FT. The company currently has 9 directors.

Close Brothers Motor Finance Complaint Statistics

According to the Financial Ombudsman Service, Close Brothers Motor Finance received 10 total complaints in H2 2024 BUSINESS. You can check the latest complaint data at the Financial Ombudsman Service.

Close Brothers Motor Finance's FCA reference number is 931092 (status: Appointed representative - introducer).

Frequently Asked Questions

How can South Yorkshire residents who feel they were mis-sold Close Brothers Motor Finance car finance agreements complain?

South Yorkshire residents who believe they have been mis-sold a Close Brothers Motor Finance car finance agreement should first try to resolve the issue directly with Close Brothers Motor Finance by visiting their complaints page at https://www.closemotorfinance.co.uk/complaints. This is free and an important step before considering further action.

What is the estimated number of South Yorkshire residents affected by potential mis-selling in car finance agreements through Close Brothers Motor Finance?

According to FCA estimates, approximately 14 million car finance agreements were potentially mis-sold across the UK from April 6, 2007, to November 1, 2024. South Yorkshire residents should check if they are among those affected by reviewing their agreement details and considering whether Close Brothers Motor Finance adhered to proper sales practices.

What is a discretionary commission arrangement (DCA) in the context of South Yorkshire car finance agreements with Close Brothers Motor Finance?

A Discretionary Commission Arrangement (DCA) refers to situations where brokers receive additional payments from lenders, such as Close Brothers Motor Finance, when they recommend certain products. This practice could have influenced broker recommendations and potentially led to mis-selling of car finance agreements in South Yorkshire.

Important: MLJ.org.uk is an independent information resource. We are not a claims management company, solicitor, law firm, or financial adviser. We do not process claims, take fees, or provide advice. Where the law gives you a right to complain or claim directly (to a lender, council, FOS, court, or regulator), you can do so without paying a third party. MLJ.org.uk is operated by Copious Ltd, registered in England and Wales, company number 11437826.