Close Brothers Motor Finance has been at the centre of motor finance claims in Oxfordshire, affecting an estimated 68512 residents who may have been impacted by unfair practices between 6 April 2007 and 1 November 2024. With a population of approximately 725,000 (ONS Census 2021), Oxfordshire is one of the many regions where Close Brothers Motor Finance’s actions have drawn significant attention.
Close Brothers Motor Finance Finance Agreements in Oxfordshire
Close Brothers Motor Finance has been involved in numerous car finance agreements across Oxfordshire, a region known for its diverse vehicle market. The FCA estimates that 12.1 million eligible agreements (FCA, March 2026) were affected by unfair practices during the period from 6 April 2007 to 1 November 2024. These agreements often included vehicles ranging from small hatchbacks to luxury sedans, making it likely that a wide range of car types were financed under potentially flawed terms.
Oxfordshire residents who entered into car finance agreements with Close Brothers Motor Finance should be aware that they may have been impacted by the company’s discretionary commission arrangement (DCA) and other unfair practices. The FCA has estimated that £7.5 billion (FCA, March 2026) in total payments (FCA estimate) were made under these flawed terms, with an average repayment of £829 per agreement (FCA estimate).
How to Complain to Close Brothers Motor Finance from Oxfordshire
Oxfordshire residents who believe they have been impacted by unfair practices can [complain directly](https://mlj.org.uk/guides/how-to-complain-to-your-lender) to Close Brothers Motor Finance for free. The company’s dedicated complaint URL is https://www.closemotorfinance.co.uk/complaints, where individuals can submit their concerns without the need for a claims management company. It is important to remember that you do not need a claims management company to make a complaint; Close Brothers Motor Finance offers a straightforward and accessible process.
Residents should gather any relevant documents such as loan agreements, payment receipts, and correspondence with the lender before initiating a complaint. This will help ensure that their concerns are fully documented and understood by the finance provider. The process of making a complaint is designed to be simple and transparent, allowing individuals to pursue their claims directly without additional costs.
What Oxfordshire Residents Should Do Next
Oxfordshire residents who suspect they may have been affected should take the following steps:
- Gather Documentation: Collect all relevant documents related to your car finance agreement with Close Brothers Motor Finance.
- Review Dates and Terms: Verify that your agreement falls within the specified period (6 April 2007 to 1 November 2024) and check if it was subject to unfair practices.
- Complain Directly: Use the dedicated complaint URL https://www.closemotorfinance.co.uk/complaints to submit your concerns directly to Close Brothers Motor Finance.
By following these steps, residents can ensure that their claims are processed efficiently without incurring additional costs or engaging third-party companies. It is crucial to remember that complaining directly is a free and straightforward process offered by the lender itself.
Sources and References
- FCA (2024): "12.1 million eligible agreements (FCA, March 2026)"
- ONS Census 2021: Population of Oxfordshire
- Close Brothers Motor Finance: https://www.closemotorfinance.co.uk/complaints
How Many People in Oxfordshire Are Affected?
Based on Oxfordshire's population of approximately 690,000, an estimated 144,179 motor finance agreements in the area may have been affected by discretionary commission arrangements (FCA estimate, proportional calculation). This represents approximately 1.03% of the UK total of 12.1 million eligible agreements.
Close Brothers Motor Finance is registered at Companies House (company number 00520241) with a status of active. The company was incorporated on 1953-06-03. Its registered office is at 10 Crown Place, London, EC2A 4FT. The company currently has 9 directors.
Close Brothers Motor Finance Complaint Statistics
According to the Financial Ombudsman Service, Close Brothers Motor Finance received 10 total complaints in H2 2024 BUSINESS. You can check the latest complaint data at the Financial Ombudsman Service.
Close Brothers Motor Finance's FCA reference number is 931092 (status: Appointed representative - introducer).