Since the beginning of April 2007, Close Brothers Motor Finance has been implicated in potentially unfair practices affecting car finance agreements across Northamptonshire. With an estimated 12.1 million eligible agreements (FCA, March 2026) nationwide (FCA estimate), residents of Northamptonshire may find themselves part of this significant issue. The Office for National Statistics estimates that around 74,749 individuals in Northamptonshire could be impacted by these unfair practices.
Close Brothers Motor Finance Car Finance Agreements in Northamptonshire
Close Brothers Motor Finance's car finance agreements have affected a considerable number of residents in Northamptonshire since the inception of the problematic period on 6 April 2007. The population of Northamptonshire stands at approximately 791,000 (ONS Census 2021), and an estimated portion of this population may be eligible for redress under the FCA's guidelines. These agreements cover a wide range of vehicles, including cars, vans, motorcycles, and other forms of motor finance. The total amount set aside by Close Brothers Motor Finance to address these issues is £300 million in provisions (Close Brothers Group statement), reflecting the scale of potential claims.
How to Complain to Close Brothers Motor Finance from Northamptonshire
Northamptonshire residents who believe they have been affected by unfair car finance practices can complain directly to Close Brothers Motor Finance for free. The process involves visiting the dedicated complaints page at https://www.closemotorfinance.co.uk/complaints and following the provided instructions. It is important to note that you do not need a claims management company; the lender offers a straightforward, no-cost avenue for addressing your concerns.
What Northamptonshire Residents Should Do Next
Residents of Northamptonshire who suspect they are eligible for redress should begin by gathering all relevant documents related to their car finance agreement. This includes any correspondence with Close Brothers Motor Finance, payment history, and contract terms. It is crucial to check the dates of your agreements to ensure they fall within the period from 6 April 2007 to 1 November 2024 (FCA estimate). Once you have gathered all necessary information, you can proceed to file a complaint directly with Close Brothers Motor Finance using their dedicated complaints page.
Sources and References
- Office for National Statistics (ONS) Census 2021
- Financial Conduct Authority (FCA) estimates on affected agreements (£7.5 billion (FCA, March 2026) total, £829 average per eligible agreement)
- Close Brothers Group statement on provisions set aside for redress
How Many People in Northamptonshire Are Affected?
Based on Northamptonshire's population of approximately 760,000, an estimated 158,805 motor finance agreements in the area may have been affected by discretionary commission arrangements (FCA estimate, proportional calculation). This represents approximately 1.13% of the UK total of 12.1 million eligible agreements.
Close Brothers Motor Finance is registered at Companies House (company number 00520241) with a status of active. The company was incorporated on 1953-06-03. Its registered office is at 10 Crown Place, London, EC2A 4FT. The company currently has 9 directors.
Close Brothers Motor Finance Complaint Statistics
According to the Financial Ombudsman Service, Close Brothers Motor Finance received 10 total complaints in H2 2024 BUSINESS. You can check the latest complaint data at the Financial Ombudsman Service.
Close Brothers Motor Finance's FCA reference number is 931092 (status: Appointed representative - introducer).