Close Brothers Motor Finance has been implicated in the UK-wide motor finance scandal affecting car buyers across various regions, including Lincolnshire. With an estimated 12.1 million eligible agreements (FCA, March 2026) potentially affected (FCA estimate), residents of Lincolnshire may be among those impacted by unfair practices that led to overcharging and mis-selling.
Close Brothers Motor Finance Finance Agreements in Lincolnshire
Close Brothers Motor Finance has been linked to several thousand car finance agreements in Lincolnshire, potentially affecting an estimated 72,670 residents (ONS/FCA estimate) from the county's population of approximately 769,000 (ONS Census 2021). The affected agreements cover a range of vehicles including cars, vans, and light commercial vehicles. Many car buyers in Lincolnshire may have been enrolled in discretionary commission arrangements (DCAs), which allowed dealers to earn additional commissions based on interest rates set by finance providers.
[How to Complain](https://mlj.org.uk/guides/how-to-complain-to-your-lender) to Close Brothers Motor Finance from Lincolnshire
Lincolnshire residents who believe they were affected by unfair practices can [complain directly](https://mlj.org.uk/guides/how-to-complain-to-your-lender) to Close Brothers Motor Finance for free. The process is straightforward, and the company's dedicated complaints page (https://www.closemotorfinance.co.uk/complaints) provides detailed guidance on how to submit a complaint. you do not need a claims management company; the lender itself will handle your case directly.
What Lincolnshire Residents Should Do Next
Before initiating a complaint, residents should gather all relevant documents and information related to their car finance agreements with Close Brothers Motor Finance. This includes contracts, receipts, correspondence from dealerships or lenders, and any other pertinent paperwork that can support your claim. Review the dates of your agreement to ensure it falls within the period of 6 April 2007 to 1 November 2024, as this is when affected agreements were issued.
Once you have all the necessary information in hand, submit a detailed complaint directly through Close Brothers Motor Finance's website. By following these steps and ensuring your complaint includes accurate details about your agreement, you can increase the likelihood of receiving fair redress. Remember that Close Brothers Motor Finance has set aside £300 million in provisions for motor finance redress (FCA estimate), indicating a commitment to addressing legitimate complaints.
Sources and References
- Office for National Statistics Census 2021
- Financial Conduct Authority (FCA) estimates
- Close Brothers Group website
- Financial Ombudsman Service (FOS) guidance
How Many People in Lincolnshire Are Affected?
Based on Lincolnshire's population of approximately 770,000, an estimated 160,895 motor finance agreements in the area may have been affected by discretionary commission arrangements (FCA estimate, proportional calculation). This represents approximately 1.15% of the UK total of 12.1 million eligible agreements.
Close Brothers Motor Finance is registered at Companies House (company number 00520241) with a status of active. The company was incorporated on 1953-06-03. Its registered office is at 10 Crown Place, London, EC2A 4FT. The company currently has 9 directors.
Close Brothers Motor Finance Complaint Statistics
According to the Financial Ombudsman Service, Close Brothers Motor Finance received 10 total complaints in H2 2024 BUSINESS. You can check the latest complaint data at the Financial Ombudsman Service.
Close Brothers Motor Finance's FCA reference number is 931092 (status: Appointed representative - introducer).