As of the period from 6 April 2007 to 1 November 2024, Close Brothers Motor Finance and Hampshire have been involved in a significant number of car finance agreements that may be affected by regulatory issues. With an estimated 132,300 residents potentially impacted (ONS/FCA estimate), the local population is being encouraged to review their financial arrangements carefully.
Close Brothers Motor Finance Finance Agreements in Hampshire
Close Brothers Motor Finance has been providing car finance solutions across various regions, including Hampshire. The company's operations in this area likely contributed to a significant number of the 12.1 million eligible agreements (FCA, March 2026) by regulatory issues (FCA estimate). These agreements encompass a variety of vehicle types, from small cars to larger commercial vehicles. Given Hampshire’s diverse demographic and economic situation, it is reasonable to expect that Close Brothers Motor Finance has facilitated car finance for both personal and business use within this region.
The financial impact in Hampshire is substantial, with an estimated £7.5 billion (FCA, March 2026) total affected (FCA estimate). This figure underscores the importance of residents reviewing their agreements carefully to determine if they are eligible for redress. The average amount per agreement is around £829 (FCA estimate), which can provide significant relief to those who have been overcharged or unfairly treated.
How to Complain to Close Brothers Motor Finance from Hampshire
Hampshire residents concerned about potential issues with their car finance agreements through Close Brothers Motor Finance should start by visiting the company’s dedicated complaints page at https://www.closemotorfinance.co.uk/complaints. This process is free and does not require any intermediary, such as a claims management company. Residents can file a complaint directly without incurring additional costs.
the Close Brothers Motor Finance Group has set aside £300 million in provisions for motor finance redress (FCA estimate), indicating their commitment to addressing valid complaints and providing fair compensation where appropriate.
What Hampshire Residents Should Do Next
Before filing a complaint, it is advisable for residents to gather all relevant documentation related to their car finance agreements. This includes loan documents, payment records, and any communication with Close Brothers Motor Finance regarding the agreement. Reviewing these materials will help in pinpointing specific issues that may warrant redress.
Residents should also check the dates of their agreements to ensure they fall within the period from 6 April 2007 to 1 November 2024 as specified by regulatory guidelines. This timeframe is crucial for determining eligibility for any potential compensation.
By following these steps, Hampshire residents can take proactive measures to address any concerns about their car finance arrangements with Close Brothers Motor Finance without needing the assistance of a claims management company.
Sources and References
- FCA estimates: 12.1 million eligible agreements (FCA, March 2026), £7.5 billion (FCA, March 2026) total (FCA estimate), £829 average per eligible agreement
- ONS Census 2021
- Close Brothers Motor Finance Group provisions for motor finance redress (FCA estimate)
How Many People in Hampshire Are Affected?
Based on Hampshire's population of approximately 1,800,000, an estimated 376,119 motor finance agreements in the area may have been affected by discretionary commission arrangements (FCA estimate, proportional calculation). This represents approximately 2.69% of the UK total of 12.1 million eligible agreements.
Close Brothers Motor Finance is registered at Companies House (company number 00520241) with a status of active. The company was incorporated on 1953-06-03. Its registered office is at 10 Crown Place, London, EC2A 4FT. The company currently has 9 directors.
Close Brothers Motor Finance Complaint Statistics
According to the Financial Ombudsman Service, Close Brothers Motor Finance received 10 total complaints in H2 2024 BUSINESS. You can check the latest complaint data at the Financial Ombudsman Service.
Close Brothers Motor Finance's FCA reference number is 931092 (status: Appointed representative - introducer).