Have you considered whether your car finance agreement with Close Brothers Motor Finance in Cornwall might be affected by the recent regulatory changes? With 12.1 million eligible agreements (FCA, March 2026) potentially impacted from 6 April 2007 to 1 November 2024 (FCA estimate), it’s crucial for residents of Cornwall to understand their rights.
Close Brothers Motor Finance Finance Agreements in Cornwall
Cornwall, with a population of approximately 570,000 people (ONS Census 2021), has an estimated 53865 residents who may be affected by issues related to car finance agreements with Close Brothers Motor Finance. These agreements cover various types of vehicles, including cars, motorcycles, and commercial vehicles. The total amount involved is £7.5 billion (FCA, March 2026) across all regions, with an FCA-estimated average of £829 per eligible agreement. Cornwall residents who financed their vehicles through Close Brothers Motor Finance during this period should be aware that they might qualify for redress.
How to Complain to Close Brothers Motor Finance from Cornwall
Cornwall residents can complain directly to Close Brothers Motor Finance at no cost. The process is straightforward and does not require the involvement of a claims management company. Simply visit the official Close Brothers Motor Finance complaints page: https://www.closemotorfinance.co.uk/complaints. This direct contact method allows you to lodge your complaint efficiently and without additional fees.
Cornwall residents should remember that they do not need to hire a solicitor or use a claims management company; they can handle their complaint independently through the official Close Brothers Motor Finance channels. The lender has set aside £300 million in provisions for motor finance redress, demonstrating its commitment to addressing affected customers' concerns.
What Cornwall Residents Should Do Next
If you believe your car finance agreement with Close Brothers Motor Finance might be affected, the first step is to gather all relevant documents and check the dates of your financing agreement. Ensure that your contract falls within the period from 6 April 2007 to 1 November 2024 (FCA estimate). Next, review any correspondence or communications you have had with Close Brothers Motor Finance regarding your car finance arrangement.
Once you have all necessary information at hand, you should proceed directly to Close Brothers Motor Finance's complaint process. This involves visiting their official complaints page and following the instructions provided there. Remember that you do not need a claims management company; handling the complaint yourself is both free and straightforward.
Sources and references
- ONS Census 2021
- FCA estimate (FCA, 2024)
- Close Brothers Motor Finance official complaints page: https://www.closemotorfinance.co.uk/complaints
How Many People in Cornwall Are Affected?
Based on Cornwall's population of approximately 570,000, an estimated 119,104 motor finance agreements in the area may have been affected by discretionary commission arrangements (FCA estimate, proportional calculation). This represents approximately 0.85% of the UK total of 12.1 million eligible agreements.
Close Brothers Motor Finance is registered at Companies House (company number 00520241) with a status of active. The company was incorporated on 1953-06-03. Its registered office is at 10 Crown Place, London, EC2A 4FT. The company currently has 9 directors.
Close Brothers Motor Finance Complaint Statistics
According to the Financial Ombudsman Service, Close Brothers Motor Finance received 10 total complaints in H2 2024 BUSINESS. You can check the latest complaint data at the Financial Ombudsman Service.
Close Brothers Motor Finance's FCA reference number is 931092 (status: Appointed representative - introducer).