Close Brothers Motor Finance has been in the spotlight due to its involvement with car finance agreements across Cheshire. With an estimated 12.1 million eligible agreements (FCA, March 2026) between 6 April 2007 and 1 November 2024, many residents of Cheshire may have been impacted by issues related to these financial arrangements.
Close Brothers Motor Finance Finance Agreements in Cheshire
Close Brothers Motor Finance has a significant presence in the car finance market, which could mean that thousands of individuals across Cheshire are affected by the recent regulatory concerns. The Office for National Statistics (ONS) estimates that there are approximately 766,000 residents in Cheshire, and based on FCA figures, around 9.5% of them may have been impacted by Close Brothers Motor Finance agreements. This amounts to an estimated 72,387 residents who could be eligible for redress from the company.
Cheshire's diverse population includes many individuals who rely on car finance to purchase vehicles ranging from small family cars to larger commercial vans and trucks. The nature of these financial arrangements can vary widely, but issues may arise due to discretionary commission arrangements (DCAs) that were prevalent during the relevant period.
How to Complain to Close Brothers Motor Finance from Cheshire
Residents in Cheshire who believe they have been affected by Close Brothers Motor Finance agreements can complain directly to the company without needing a claims management company. The process is straightforward and free of charge, with no obligation to hire external legal representation. To initiate a complaint, individuals should visit the official Close Brothers Motor Finance website at https://www.closemotorfinance.co.uk/complaints.
Cheshire residents are encouraged to gather all relevant documents such as loan agreements, bank statements, and any correspondence related to their car finance arrangements before submitting a complaint. The company has set aside £300 million in provisions specifically for motor finance redress, indicating its commitment to resolving these issues fairly and efficiently.
What Cheshire Residents Should Do Next
For those considering filing a complaint with Close Brothers Motor Finance, it is crucial to review the dates of their car finance agreements carefully. The affected period spans from 6 April 2007 to 1 November 2024, so residents should ensure that their financial arrangements fall within this timeframe.
Once they have confirmed the eligibility of their agreements, Cheshire residents should compile a detailed list of documents and any relevant evidence related to their car finance transactions. This documentation will be essential for substantiating their complaints accurately and efficiently.
Residents are advised to complain directly to Close Brothers Motor Finance rather than seeking assistance from third-party claims management companies. The company has provided a clear and accessible complaint process, making it easier for individuals to seek redress without additional costs or delays.
Sources and References
- FCA: 12.1 million eligible agreements (FCA, March 2026)
- ONS Census 2021
- Close Brothers Motor Finance website: https://www.closemotorfinance.co.uk/complaints
How Many People in Cheshire Are Affected?
Based on Cheshire's population of approximately 250,000, an estimated 52,238 motor finance agreements in the area may have been affected by discretionary commission arrangements (FCA estimate, proportional calculation). This represents approximately 0.37% of the UK total of 12.1 million eligible agreements.
Close Brothers Motor Finance is registered at Companies House (company number 00520241) with a status of active. The company was incorporated on 1953-06-03. Its registered office is at 10 Crown Place, London, EC2A 4FT. The company currently has 9 directors.
Close Brothers Motor Finance Complaint Statistics
According to the Financial Ombudsman Service, Close Brothers Motor Finance received 10 total complaints in H2 2024 BUSINESS. You can check the latest complaint data at the Financial Ombudsman Service.
Close Brothers Motor Finance's FCA reference number is 931092 (status: Appointed representative - introducer).