Black Horse motor finance agreements have affected many residents in West Yorkshire. With an estimated 221,792 individuals potentially impacted by these agreements within the region, it is crucial for local consumers to understand their rights and options.
Black Horse Finance Agreements in West Yorkshire
Between 6 April 2007 and 1 November 2024, an estimated 12.1 million eligible agreements were affected across the UK (FCA estimate). In West Yorkshire alone, this translates to a significant number of residents who may have been involved with Black Horse. According to figures from the ONS Census in 2021, the population of West Yorkshire is approximately 2,347,000. Given these statistics, it is clear that many local car owners financed their vehicles through Black Horse during this period.
The types of vehicles typically financed under these agreements include a wide range of cars and commercial vehicles. Whether individuals sought financing for personal or business use, the potential impact on West Yorkshire residents is substantial. This includes not only financial strain but also emotional distress due to potential mis-selling practices that led to unfair terms and conditions.
How to Complain to Black Horse from West Yorkshire
Residents in West Yorkshire who suspect they have been affected by unfair car finance agreements with Black Horse can file a complaint directly through the company's dedicated complaints page: https://www.blackhorse.co.uk/complaints. This process is free, and there is no need to engage a claims management company or solicitor. It is important for individuals to gather all relevant documents before initiating their complaint, such as loan agreements, payment records, and any correspondence with Black Horse.
When making a complaint, it is crucial to provide detailed evidence of the issues faced. This might include proof of financial hardship due to excessive interest rates or undisclosed fees. By presenting comprehensive documentation, West Yorkshire residents can strengthen their case for redress. Additionally, individuals should ensure that they check the dates on any documents and correspondence to confirm they fall within the relevant period.
What West Yorkshire Residents Should Do Next
After gathering all necessary evidence and checking the details of their agreements, it is advisable for West Yorkshire residents to contact Black Horse directly through their complaints process. This approach ensures transparency and allows individuals to seek fair compensation without involving third-party intermediaries.
Black Horse, part of Lloyds Banking Group, has set aside approximately £2 billion in provisions for motor finance redress (FCA estimate). This fund is available to compensate those affected by unfair practices during the specified period. By following the direct complaint route, West Yorkshire residents can access this fund and receive fair compensation without unnecessary costs or delays.
Residents should also be aware of their rights under the Financial Ombudsman Service (FOS) if they are unsatisfied with Black Horse's response to their initial complaint. The FOS provides an independent avenue for resolving disputes between consumers and financial services providers, including car finance companies like Black Horse.
Sources and References
- FCA, 2024
- ONS Census 2021
- Financial Ombudsman Service (FOS)
How Many People in West Yorkshire Are Affected?
Based on West Yorkshire's population of approximately 2,300,000, an estimated 480,597 motor finance agreements in the area may have been affected by discretionary commission arrangements (FCA estimate, proportional calculation). This represents approximately 3.43% of the UK total of 12.1 million eligible agreements.
Black Horse is registered at Companies House (company number 00661204) with a status of active. The company was incorporated on 1960-06-01. Its registered office is at 25 Gresham Street, London, EC2V 7HN. The company currently has 6 directors.
Black Horse Complaint Statistics
According to the Financial Ombudsman Service, Black Horse received 25 total complaints in H2 2024 BUSINESS. You can check the latest complaint data at the Financial Ombudsman Service.
Black Horse's FCA reference number is 157429 (status: No longer authorised).