Are you one of the many South Yorkshire residents affected by Black Horse motor finance agreements? With an estimated 133,718 individuals potentially impacted in this region, understanding your rights and how to proceed is crucial. This article will guide you through the process of filing a complaint directly with Black Horse, which is part of Lloyds Banking Group.
Black Horse Finance Agreements in South Yorkshire
From 6 April 2007 to 1 November 2024, 12.1 million eligible agreements across the UK have been affected by issues related to discretionary commission arrangements (DCAs). In South Yorkshire, this means that thousands of residents may be covered by the FCA redress scheme. The region's population is around 1,415,000 people (ONS Census 2021), with an estimated 9.5% potentially impacted based on national figures provided by the Financial Conduct Authority (FCA). These agreements typically involved a wide range of vehicles, from compact cars to larger SUVs and commercial vans.
How to Complain to Black Horse from South Yorkshire
If you suspect that your car finance agreement with Black Horse is affected, you can file a complaint directly through their dedicated webpage at https://www.blackhorse.co.uk/complaints. This process is free of charge, and there's no need for a claims management company. Complaints should include relevant documents such as payment schedules and correspondence with the lender to support your case.
What South Yorkshire Residents Should Do Next
Before lodging a complaint, gather all necessary documentation related to your car finance agreement, including loan agreements, payment records, and any communications with Black Horse. Ensure that your complaint falls within the specified period (6 April 2007 to 1 November 2024). You can then proceed to contact your lender directly through their online complaints form or by contacting them directly via phone.
South Yorkshire residents should check if they are covered by the FCA redress scheme. based on the issues identified by the FCA. With Black Horse setting aside approximately £2 billion in provisions for redress, many affected individuals may be entitled to an average of £829 (FCA estimate) per agreement. It is important to act promptly and follow the direct complaint process rather than seeking third-party assistance.
Sources and References
- Financial Conduct Authority (FCA), 2024
- Office for National Statistics (ONS) Census 2021
How Many People in South Yorkshire Are Affected?
Based on South Yorkshire's population of approximately 1,400,000, an estimated 292,537 motor finance agreements in the area may have been affected by discretionary commission arrangements (FCA estimate, proportional calculation). This represents approximately 2.09% of the UK total of 12.1 million eligible agreements.
Black Horse is registered at Companies House (company number 00661204) with a status of active. The company was incorporated on 1960-06-01. Its registered office is at 25 Gresham Street, London, EC2V 7HN. The company currently has 6 directors.
Black Horse Complaint Statistics
According to the Financial Ombudsman Service, Black Horse received 25 total complaints in H2 2024 BUSINESS. You can check the latest complaint data at the Financial Ombudsman Service.
Black Horse's FCA reference number is 157429 (status: No longer authorised).