As many as 78246 residents in Nottinghamshire may be affected by issues related to Black Horse car finance agreements, according to estimates from the FCA and ONS. The county, with a population of approximately 828,000 (ONS Census 2021), has seen a significant number of individuals potentially impacted by unfair practices during the period from 6 April 2007 to 1 November 2024.
Black Horse Finance Agreements in Nottinghamshire
During the specified time frame, thousands of residents in Nottinghamshire may have entered into car finance agreements with Black Horse. This includes a variety of vehicles such as family cars, vans for small businesses, and even motorbikes. According to FCA estimates (FCA, 2024), 12.1 million eligible agreements (FCA, March 2026) across the UK, potentially impacting thousands more in Nottinghamshire alone.
Nottinghamshire residents who financed their vehicles through Black Horse should be aware that they might have been subject to unfair practices involving discretionary commission arrangements (DCAs). These arrangements allowed for excessive commissions to be paid out by lenders, often at the expense of customers. This issue has led to significant financial implications, with an estimated £7.5 billion (FCA, March 2026) total in affected agreements across the UK (£829 average per eligible agreement per customer; FCA estimate).
How to Complain to Black Horse from Nottinghamshire
Residents who suspect they may have been impacted by these unfair practices should take action promptly and directly approach Black Horse for redress. The process is straightforward and free, with no need for a
claims management company. To initiate the complaint process, individuals can visit the dedicated complaints page on the Black Horse website: https://www.blackhorse.co.uk/complaints.
Nottinghamshire residents are encouraged to gather all relevant documents such as finance agreements, payment records, and any correspondence related to their car finance arrangement before contacting Black Horse. By doing so, they ensure that their complaint is well-documented and increases the likelihood of receiving a fair resolution. It's important to note that complaints can be submitted online or via telephone for those who prefer.
What Nottinghamshire Residents Should Do Next
After reviewing their car finance agreements and gathering necessary documentation, residents should check if the agreement falls within the specified period (6 April 2007 to 1 November 2024) when unfair practices were most prevalent. If they identify discrepancies or issues that align with this timeframe, they should proceed by submitting a complaint directly to Black Horse.
By doing so, Nottinghamshire residents can benefit from the provisions set aside by Lloyds Banking Group (which includes Black Horse) for motor finance redress. The bank has allocated approximately £2 billion in provisions specifically for addressing these issues, ensuring that those affected receive fair compensation where appropriate.
Sources and References
- FCA estimates on agreements: https://www.fca.org.uk/
- ONS Census 2021 population data: https://www.ons.gov.uk/peoplepopulationandcommunity/populationestimates
- Black Horse complaints process: https://www.blackhorse.co.uk/complaints
How Many People in Nottinghamshire Are Affected?
Based on Nottinghamshire's population of approximately 830,000, an estimated 173,432 motor finance agreements in the area may have been affected by discretionary commission arrangements (FCA estimate, proportional calculation). This represents approximately 1.24% of the UK total of 12.1 million eligible agreements.
Black Horse is registered at Companies House (company number 00661204) with a status of active. The company was incorporated on 1960-06-01. Its registered office is at 25 Gresham Street, London, EC2V 7HN. The company currently has 6 directors.
Black Horse Complaint Statistics
According to the Financial Ombudsman Service, Black Horse received 25 total complaints in H2 2024 BUSINESS. You can check the latest complaint data at the Financial Ombudsman Service.
Black Horse's FCA reference number is 157429 (status: No longer authorised).