Black Horse motor finance and its impact on residents of Lincolnshire have been the subject of recent regulatory action. As one of the largest providers in the UK, Black Horse has been implicated in an industry-wide practice that affects thousands of individuals across Lincolnshire.
Black Horse Finance Agreements in Lincolnshire
According to FCA estimates, approximately 72,670 residents in Lincolnshire may be affected by issues related to car finance agreements with Black Horse (FCA estimate). Given the county's population of around 769,000 (ONS Census 2021), this suggests that a significant portion of car owners have financed their vehicles through Black Horse. The types of vehicles financed range from standard cars and SUVs to commercial vans, highlighting the widespread use of car finance in everyday life.
How to Complain to Black Horse from Lincolnshire
Residents affected by issues with their Black Horse car finance agreements can complain directly to the lender without needing a claims management company. To initiate a complaint, visit https://www.blackhorse.co.uk/complaints and follow the steps outlined on the page. It is important to note that this process is entirely free and there are no hidden fees or costs involved.
What Lincolnshire Residents Should Do Next
If you believe your car finance agreement with Black Horse may have been affected, it's crucial to take several steps:
- Gather Documentation: Collect all relevant documents related to your car finance agreement, including contracts, payment slips, and correspondence from the lender.
- Check Dates: Ensure that any issues occurred within the specified period of 6 April 2007 to 1 November 2024 (FCA estimate).
- Initiate Complaint: Use Black Horse's dedicated complaint page (https://www.blackhorse.co.uk/complaints) to submit your concerns directly.
By following these steps, you can address any potential issues related to discretionary commission arrangements (DCA) or other problematic practices without incurring unnecessary costs.
You do not need a claims management company; you can complain directly to Black Horse for free. This approach allows you to handle the process efficiently and receive the necessary redress promptly.
Sources and References
- Financial Conduct Authority (FCA): 12.1 million eligible agreements (FCA, March 2026), £7.5 billion (FCA, March 2026) total, £829 average per eligible agreement redress (FCA estimate)
- Office for National Statistics (ONS) Census 2021: Population of Lincolnshire
- Black Horse Complaints URL: https://www.blackhorse.co.uk/complaints
- Lloyds Banking Group: Black Horse is part of the group and has set aside £2 billion in provisions for motor finance redress.
How Many People in Lincolnshire Are Affected?
Based on Lincolnshire's population of approximately 770,000, an estimated 160,895 motor finance agreements in the area may have been affected by discretionary commission arrangements (FCA estimate, proportional calculation). This represents approximately 1.15% of the UK total of 12.1 million eligible agreements.
Black Horse is registered at Companies House (company number 00661204) with a status of active. The company was incorporated on 1960-06-01. Its registered office is at 25 Gresham Street, London, EC2V 7HN. The company currently has 6 directors.
Black Horse Complaint Statistics
According to the Financial Ombudsman Service, Black Horse received 25 total complaints in H2 2024 BUSINESS. You can check the latest complaint data at the Financial Ombudsman Service.
Black Horse's FCA reference number is 157429 (status: No longer authorised).