How many residents in Berkshire might be affected by Black Horse car finance claims? As one of the largest lenders in the UK, Black Horse has been involved in a significant number of car finance agreements that may have issues related to mis-selling. With an estimated 12.1 million eligible agreements (FCA, March 2026) potentially affected across the country (FCA estimate), approximately 87,602 residents in Berkshire could be impacted by these claims.
Black Horse Finance Agreements in Berkshire
Black Horse's presence is considerable within the county of Berkshire, where a population of around 927,000 people reside according to the ONS Census 2021. The number of individuals affected by mis-selling issues may vary, but an estimated 87,602 residents in Berkshire are potentially involved (ONS/FCA estimate). This includes various types of vehicles such as cars, vans, and motorcycles, all financed under agreements that could have been impacted during the period from 6 April 2007 to 1 November 2024.
If you are a resident of Berkshire and believe your car finance agreement with Black Horse might be affected by mis-selling issues, it is important to know that you can complain directly to the lender for free. The dedicated complaint URL for Black Horse is https://www.blackhorse.co.uk/complaints. This process allows individuals to submit their concerns without needing a claims management company or incurring any fees. It's crucial to understand that the bank has set aside approximately £2 billion in provisions specifically for motor finance redress, indicating its commitment to addressing valid complaints.
What Berkshire Residents Should Do Next
When considering how to proceed with a potential car finance claim against Black Horse, it is advisable to take several steps before submitting your complaint. Firstly, gather any relevant documentation related to your agreement, including loan contracts, payment receipts, and correspondence with the lender. Review these documents carefully to ensure that you have all necessary information at hand.
Next, check if your agreement falls within the specified period of 6 April 2007 to 1 November 2024. This is a critical step as it determines whether your case qualifies for redress under the guidelines set by the Financial Conduct Authority (FCA). If you are unsure about the specifics or need further clarification, do not hesitate to contact Black Horse directly using their complaint process.
Finally, remember that complaining directly to the lender is free and does not require any intermediary services. The FCA estimates that £7.5 billion (FCA, March 2026) in total redress has been identified for affected agreements (FCA estimate), with an FCA-estimated average of £829 per eligible agreement per case (FCA estimate). By following these steps, Berkshire residents can navigate the process effectively and seek fair resolution directly from Black Horse.
Sources and References
- Financial Conduct Authority (FCA) estimates on motor finance claims
- ONS Census 2021 for population data of Berkshire
- Lloyds Banking Group's statement regarding provisions set aside for motor finance redress
How Many People in Berkshire Are Affected?
Based on Berkshire's population of approximately 910,000, an estimated 190,149 motor finance agreements in the area may have been affected by discretionary commission arrangements (FCA estimate, proportional calculation). This represents approximately 1.36% of the UK total of 12.1 million eligible agreements.
Black Horse is registered at Companies House (company number 00661204) with a status of active. The company was incorporated on 1960-06-01. Its registered office is at 25 Gresham Street, London, EC2V 7HN. The company currently has 6 directors.
Black Horse Complaint Statistics
According to the Financial Ombudsman Service, Black Horse received 25 total complaints in H2 2024 BUSINESS. You can check the latest complaint data at the Financial Ombudsman Service.
Black Horse's FCA reference number is 157429 (status: No longer authorised).